The COVID-19 pandemic has introduced new uncertainties into the already changing world of work. New remote and flexible working arrangements are an example of rapid adaptations that a crisis can catalyze.
Increasing automation of industries with the associated changes in labour needs remains a persistent priority to address.
Workers’ skill sets frequently do not meet employers’ needs. Leading practices that have been identified to address this problem include the following: skills-based hiring; access to good labour market information; and nimble upskilling and reskilling opportunities, including micro-credentialing.