HR Metrics Benchmarking: Exploring How HR Professionals Are Using AI—May 2024

HR Metrics Benchmarking: Exploring How HR Professionals Are Using AI—May 2024

Artificial Intelligence Human Capital
Pages:26 pages20 min read

Author: Diogo Borba, Liz Marcil, Tabatha Thibault

$895.00

This research highlights HR metrics from the fourth quarter of 2023 and explores how and whether human resources professionals are currently using AI tools to support their work.

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In this research, we summarize organizational data for unionized and non-unionized employees for the fourth quarter of 2023 on four recurring topics of interest: turnover rates, retirement rates, absenteeism rates, and job vacancy rates.  This briefing also delves into whether and how human resources professionals at Canadian organizations are adopting and using AI tools to support their work.

What industry saw the highest voluntary turnover? What was the average absenteeism rate and its cost to gross annual payroll? Which specific HR functions are seeing the highest adoption rates of AI tools?

Read the data briefing to get our full analysis.

Key findings
Introduction
Turnover rates for unionized and non-unionized employees
Retirement rates for unionized and non-unionized employees
Employee absenteeism
Job vacancies
Trends in HR: Using artificial intelligence (AI) to support HR management (HRM)
Looking ahead: Future uses of AI in HR
Final thoughts
Appendix A—Glossary
Appendix B—Methodology
Appendix C—Participating organizations
Appendix D—Bibliography

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