Find the Right Fit: The Role of Shared Services in Analytics

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Find the Right Fit: The Role of Shared Services in Analytics

Human Resources

Author: Conference Board Inc., New York

$305.00

Join us in determining the role of GBS/SSCs in analytics, such as the difference between capability development versus service delivery; the talent needed to support a GBS/SSC analytics offering; and how to develop a GBS/SSC analytics team to provide internal advisory services for enabling process change.

About Richard

Photo of Richard SarkissianRichard Sarkissian is Principal at Deloitte Consulting LLP and has more than 32 years of consulting experience assisting numerous clients in all phases of defining and implementing finance, human resources and information technology shared services in North America, Europe, Asia and South America. His experience ranges from organizational consolidation with minimal systems changes to concurrent shared services and full enterprise resource planning (ERP) implementations.

About Ryan

Photo of Ryan TammingaRyan Tamminga is Senior Manager, Deloitte Consulting LLP and has over 10 years of consulting experience, focusing on global business services, process design, organizational transformation, strategic cost reduction, and large scale ERP system implementations.

About Deborah

Photo of Deborah  KopsDeborah Kops is a senior advisor at The Conference Board Inc. She is also Managing Principal of Sourcing Change, the first resource dedicated to services change management. With experience as a shared services executive, buyer, provider, and private equity adviser, she works with leading companies to manage globalization challenges.

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Global business services (GBS) organizations and shared services centers (SSCs) sit at the intersection of many different global business processes that consume, produce, and disseminate data. Because they cut across functional silos, GBS/SSCs are uniquely positioned to access this data and deliver analytic insights. What does this mean in terms of building an analytics competency and delivering value back to the business?

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