Using Evidence for Better Informed Decisions: A Playbook for Canadian Human Resource Leaders

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Using Evidence for Better Informed Decisions: A Playbook for Canadian Human Resource Leaders

Human Resources

Author: Jane Cooper

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This playbook is designed to help Canadian Senior Human Resources (HR) leaders, and their teams, understand why an evidence-based approach to decision-making is essential in the age of digital HR, and how to get started. We explore how to build the capacity of the whole HR team to generate, understand, and leverage evidence—including HR analytics–to promote and inform better and faster decision-making across the whole organization.

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In business planning, evidence informs processes such as strategic planning, financial and risk management, business process reviews and redesign, mergers and acquisitions, service level forecasting, and activity-based costing.

Evidence is also integral to workforce planning. This includes both short-term operational plans and longer-term strategic workforce planning, or human capital planning.

Within talent management, evidence is applied to a wide range of questions, such as:

  • Do we have enough proficient staff in the right roles and places?
  • How are we managing the changing demographics of our workforce?
  • Which skills and capabilities will we need–or no longer need–to stay competitive over the next five years?

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