Syncrude Canada Ltd.’s (ERIC) Program: Teaching Skills that Enable Employees to Manage Change

Syncrude, in partnership with Keyano College in Fort McMurray, developed and launched ERIC (Effective Reading in Context), Canada’s first workplace literacy program.

Document Highlights

ERIC was so successfully used with supervisory personnel that Syncrude offered it to all of its employees and now makes it available to business, industry, unions, high school, and communities throughout Alberta.

This case study looks at the:

• objectives;
• activities;
• resources required;
• achievements.
• benefits;
• keys to success; and
• greatest challenge.