Staying the Course: Values-Based Cultural Transformation at Farm Credit Canada

Scarce skills, a tight labour market, and looming labour shortages make recruiting, retaining, and developing talent of primary importance to Canadian organizations. The Conference Board of Canada’s series on talent management combines theoretical knowledge with practical examples of effective practices. This briefing—the first in the series—focuses on creating a cultural foundation for excellence in all aspects of talent management. There is a great deal of interest among senior executives in developing strong organizational cultures. The high failure rate in implementing culture change is evidence that it is not an easy task. The Farm Credit Canada experience in organizational culture change provides many lessons.