The hallmark of learning at the La Ronge Motor Hotel is that employee development is conceived as a process, not an event. Learning is a daily activity and is supported by senior managers who regard education and skills development to industry standards for Aboriginal peoples as a top priority.
Document Highlights
The La Ronge Motor Hotel increases the attractiveness of its services by helping its staff train for, and achieve, the Saskatchewan Tourism Education Council’s national industry certification in housekeeping. Industry certification establishes a benchmark for training and skills development and gives ‘bragging rights’ to those who have been certified, as well as to the hotel, itself. Employee certification also enables the hotel to retain its Canada Select two-and-a-half star rating. The Hotel plays to the strengths of its Aboriginal workers by using the vehicle of oral culture to facilitate workplace training, while fitting training around the traditional way of life and the commitment to family that is so strong in Aboriginal culture.
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