Virtual  ·  March 18–20, 2025

Better Workplace Conference 2025

Empowering Employee Voice and Choice

The 28th annual Better Workplace Conference will address emerging workplace challenges, such as polarization and technology-induced burnout, and explore how to meet the diverse needs and requirements of today’s workforce.

This year, we aim to showcase how empowering employee voice and choice can cultivate safe, resilient, and thriving workplaces.

The three-day conference will feature engaging keynote speakers, panel discussions, and concurrent sessions, and will include important Conference Board research findings.

Location

Virtual

Contact Us

1-888-928-7190

registrar@conferenceboard.ca

Themes for the 28th annual Better Workplace Conference

Addressing today’s diverse workforce needsEnhancing psychological safety at workAdapting to an evolving workplace
Discover how to assess your workforce needs and enhance personalization of your employee offerings, accommodations, and training.Learn about proven organizational models and designs, such as Human Organizational Performance (HOP) and peer support groups. Plus, industry experts will provide best practices for implementing the Standard for Psychological Health and Safety.Find solutions to workforce challenges around mental health, polarization, technology-induced burnout, and hybrid work.

Features speakers

Agenda

Please note: All agenda times are in Eastern Standard Time. See what time that is for you.

Pre-Event

2:00–3:15 p.m.

To address and manage workplace stress, leaders need practical strategies to manage competing demands while also supporting their employees.

We will also share evidence-based insights from our Centre for Workplace Wellbeing and Effectiveness (CWWE) study that demonstrate the impact of social connectedness on workplace stress and employee mental health.

Speakers

Natasha Jackson

Workplace Health Consultant, BC Public Service Agency

Liesel Reimer

Director, People Development for the Ministry of Citizens’ Services

Tabatha Thibault

Senior Research Associate, Human Capital, The Conference Board of Canada


12:30 pm

This session is part of the members-only ​​Council for Safe Workplaces, Council on Workplace Health and Wellness, and Council on Inclusive Work Environments meeting. To learn more about becoming a member of one of these councils, please contact us.

Dr. Shimi Kang

Leading expert in change, leadership, innovation, and wellness


1:15 pm

Break


1:30 pm

Conference Board CEO Susan Black will introduce our conference theme in greater detail, highlighting the importance of integrating evidence-based insights into our decision-making for the modern workforce.

Susan Black

Susan Black

CEO, The Conference Board of Canada


1:45 pm

Discover how psychological health and safety drives innovation, enhances adaptability, and strengthens diversity in today’s complex work environments. This session will highlight the business case for psychological health and safety, showcasing its direct impact on the bottom line. Learn practical strategies to create workplaces that embrace diversity, foster collaboration, and leverage the full potential of AI and emerging technologies. Equip yourself with tools to navigate challenges, unlock team potential, and future-proof your organization for sustained success.

Dr. Shimi Kang

Change, leadership, innovation, and wellness expert


2:45 pm

Break


3:15 pm

This workshop will delve into approaches to measuring workplace health, exploring various metrics of organizational culture that most directly impact employee wellbeing and productivity.

Attendees will walk away from this session thinking about new ways to implement effective measurement strategies that drive meaningful improvements in workplace culture and employee satisfaction.

John Moore

Founder and CEO, Mental Fitness IQ

Tegan Slot

Director, Workplace Wellbeing, Public Services Health and Safety Association


4:00–4:45pm

In a time when diversity, equity, and inclusion (DEI) principles are under increasing scrutiny, businesses find themselves at a crossroads. The backlash against DEI initiatives in the US has begun to ripple across borders, influencing Canada’s political and cultural landscape.

This session will explore the intersection of business values, societal expectations, and the evolving political climate on both sides of the border through an insightful conversation featuring leaders from three prominent companies operating in both Canada and the United States. Panelists will share strategies for staying true to their values, reinforcing DEI policies, and maintaining focus on long-term goals amid external pressures. Attendees will leave with useful insights and a renewed sense of purpose in championing inclusion and belonging within their organizations.

Michael Bassett

Director, Research Impact, The Conference Board of Canada

Sandra Cushnie

Senior Director, Global Diversity, Equity & Inclusion McCain Foods Ltd

Marni Panas

Director, Diversity, Equity, and Inclusion, ATCO


​​​​​​Staying on Top of Current and Anticipated Needs Within the Workforce and Workplace

12:00 pm

We evaluate machines based on the entire unit’s output, not the impressiveness of their individual parts. Extraordinary teams, like great machines, require certain components to hold their pieces together.

While most organizations focus exclusively on building individual skills, elite organizations invest in the stuff that transform a collection of talented people into an extraordinary team. This keynote is packed with insights, humour, and tools to help listeners take their respective teams to a higher level.

Lee Rubin

Team-building expert


1:00 pm

Break


1:15 pm

Join us for an engaging session where we’ll explore the intersection of physical and psychological health and safety through the lens of support systems such as peer support and cultural assessments. Discover best practices being implemented to enhance employee wellbeing while recognizing the multifaceted nature of health and safety.

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Kim MacDonald

Vice-President Psychological H&S, 13 Factors

Natasha Jackson

CPHR, SHRM-SCP, Workplace Health Consultant, Certified Psychological Health & Safety Professional, Workplace Health & Safety, BC Public Service Agency

Gordon Walsh

Principal Consultant, Energy Safety Canada and the Safety Centre of Excellence


This session will dive deep into innovative strategies for creating inclusive and tailored benefits that amplify employee voice and choice. Discover how organizations have leveraged technology to assess diverse workforce needs, ensuring equity and inclusion across various dimensions, such as age, race, gender, and disability.

Lindsay Coffin

Principal Research Associate, The Conference Board of Canada

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Janet Ko

President & Co-Founder, Menopause Foundation of Canada


Organizations are already using advanced technology and AI to create personalized support, training, and development experiences for their workforce that promote inclusivity and boost individual performance. We’ll discuss the critical steps needed to ensure AI systems are bias-aware and accessible.

Shairoz Moledina

Senior Manager, Well-being, HR Planning and Analytics, Canada Mortgage and Housing Corporation

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Alexandre Guilbault

Head of AI, TELUS

Allen Hornung

Director, Workforce Intelligence, Digital and Experience, Enbridge 

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Stacy Pelletier

Senior Specialist, Digital Platform Strategy, Enbridge Inc.


2:00 pm

Break


2:15 pm

Discover some of the latest trends shaping Canada’s workforce and workplaces through a series of dynamic lightning talks. Gain quick insights and practical strategies from peers, and walk away with useful ideas to implement in your own setting.

Bailey Farrell

Health and Safety Staff Officer, Power Workers’ Union

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Carrie Bjola

Chief Executive Officer, Service Hospitality

Chantal Dugas

CRHA, General Manager, DEI Community Relations and Partnerships, Air Canada

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Andrea Vrbanac

SVP, People & Culture, Axonify

Alison Wall

Alison Wall

Director, Strategic Partnerships and Planning, Service Hospitality


3:00–4:00pm

Join us for this dynamic session celebrating innovation in health and safety. This year’s case study competition tackled critical workplace safety issues, including workplace violence, working alone, and considerations for small businesses.

Don’t miss this opportunity to explore innovative ways to prioritize safety, sustainability, and responsible care practices within your organization. If you’re an emerging safety professional or know someone with a passion for health and safety, this session is a must-attend.

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Jacqueline A. Stagner

Undergraduate Programs Coordinator, Faculty of Engineering, University of Windsor


​​​Being at the Cutting Edge of Cultivating the Workplace of Tomorrow

12:00 pm

This session is part of the​​ Council for Safe Workplaces, Council on Workplace Health and Wellness, and Council on Inclusive Work Environments members-only meeting. To learn more about becoming a member of one of these councils, please contact us.

Lee Rubin

Team-building expert


12:45 pm

Break


1:00 pm

This engaging keynote will dive into the critical workplace issues of loneliness, polarization, and technology-induced burnout and will examine how external factors such as societal changes and economic pressures can significantly impact workers.

Learn useful approaches to help you lead the way in cultivating a psychologically safe environment, addressing diverse employee needs, and implementing strategies that prioritize rest and wellbeing. Empower your organization to build a healthier, more resilient workplace that’s ready to thrive in an evolving future.

Dr. Jody Carrington

Psychologist, human connection expert, and best-selling author


2:00 pm

Break


2:15 pm

Intact Insurance and Nav Canada will share how they have designed and implemented impactful mental health and peer support systems within an organization to empower both leaders and teams. They will explore innovative models founded on lived experience, practical tools that foster compassion and resilience, and organizational core values.

Attendees will walk away with useful insights on building organizational readiness, implementing cutting-edge mental health and peer support programs, and creating a supportive culture where leaders and individuals are empowered.

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Jen Richardson

Paula Barbaresso

Senior Consultant, Mental Health and Well-Being, Intact

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Kelly Ryan

Manager, Organizational Health, NAV Canada

Lyne Wilson

Assistant Vice-President, Talent Management, NAV Canada


In today’s fast-paced work environment, stressors from both the personal and professional spheres can significantly impact employee performance and overall workplace health.

Learn how to identify early warning signs, develop effective coping mechanisms, and foster a culture of resilience and wellbeing that boosts productivity and job satisfaction.

Tiffany Rickard

Consultant, Mental Health and Well-being, Bell Canada

Anika Cloutier

Assistant Professor in the Department of Leadership and Organizations, within the Faculty of Management at Dalhousie University

Lilian Riad-Allen

Senior Director, Workplace Health, Safety, and Wellness, LCBO and Host of Lil on Life Podcast


Speakers will share insights from their work creating sustainable employee wellbeing and mental health strategies that prioritize long-term impact and measuring results. They will explore specific examples, focusing on design, implementation, and the evaluation processes that ensure their ongoing success. Attendees will learn best practices to embed sustainable mental health programs in the workplace, empowering their organizations to support employees’ mental health over the long term.

Tabatha Thibault

Senior Research Associate, Human Capital, The Conference Board of Canada

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Desiree Quenneville

Wellness Coordinator, Health, Safety, Security, and Environments (HSSE), Canadian Nuclear Laboratories

Ashley Wood-Suszko

MHE & PhD candidate and Senior Manager, Health and Wellbeing, Purolator


3:00 pm

Break


3:15–4:15pm

This session will explore how data and evidence can drive innovative practices in the Canadian workplace, with a strong emphasis on empowering employee voice and choice.

Attendees will gain insights from cutting-edge research on employee preferences in areas like safety, company culture, and benefits, highlighting new Conference Board research and its practical application. Presenters will also spotlight groundbreaking work being done to integrate listening strategies—moving beyond surveys to create more dynamic, data-driven employee experiences.

Diogo Borba

Senior Research Associate, Human Capital, The Conference Board of Canada


Speakers

Tops of skyscrapers

Testimonials

Past Event

Previous conference highlights:

At the 28th annual Better Workplace Conference, discover impactful, research-based solutions to workplace issues. Join us at this virtual event for captivating keynote speakers, panel discussions, and best practice showcases.

706

Past Attendees

4.2/5

Overall satisfaction

Attendees by job function

Unknown Public admin. Educational services Health care and social assitance Other (except public admin.) Professional, scientific, and tech. services Finance and insurance Utilities Transport. and warehousing Information and cultural indust.

Attendees by job title

CEO Vice President Partner Director Advisor Associate Officer Analyst Manager Other

Some noteworthy speakers from our previous conference

The Conference Board of Canada delivers insights that help Canadians build a stronger future. Proceeds from this event are invested back into producing and disseminating our evidence-based research.

Sponsors