
Virtual · March 18–20, 2025
Better Workplace Conference 2025
Empowering Employee Voice and Choice
The 28th annual Better Workplace Conference will address emerging workplace challenges, such as polarization and technology-induced burnout, and explore how to meet the diverse needs and requirements of today’s workforce.
This year, we aim to showcase how empowering employee voice and choice can cultivate safe, resilient, and thriving workplaces.
The three-day conference will feature engaging keynote speakers, panel discussions, and concurrent sessions, and will include important Conference Board research findings.
Themes for the 28th annual Better Workplace Conference
Addressing today’s diverse workforce needs | Enhancing psychological safety at work | Adapting to an evolving workplace |
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Discover how to assess your workforce needs and enhance personalization of your employee offerings, accommodations, and training. | Learn about proven organizational models and designs, such as Human Organizational Performance (HOP) and peer support groups. Plus, industry experts will provide best practices for implementing the Standard for Psychological Health and Safety. | Find solutions to workforce challenges around mental health, polarization, technology-induced burnout, and hybrid work. |
Features speakers
Agenda
Please note: All agenda times are in Eastern Standard Time. See what time that is for you.
Pre-Event
2:00–3:15 p.m.
Virtual Workshop
Stress Management for People Leaders
To address and manage workplace stress, leaders need practical strategies to manage competing demands while also supporting their employees.
During this interactive workshop, attendees will:
- Increase their awareness of what stress is, what causes it, and how it impacts the workplace.
- Consider how stress impacts their leadership ability.
- Practice ways to reduce stress as a leader.
- Learn strategies to support their employees.
We will also share evidence-based insights from our Centre for Workplace Wellbeing and Effectiveness (CWWE) study that demonstrate the impact of social connectedness on workplace stress and employee mental health.
Please note that workshop spaces are limited.
Speakers

Natasha Jackson
Workplace Health Consultant, BC Public Service Agency

Liesel Reimer
Director, People Development for the Ministry of Citizens’ Services

Tabatha Thibault
Senior Research Associate, Human Capital, The Conference Board of Canada
The Workplace of Today: Measuring Trends
12:30 pm
This session is part of the members-only Council for Safe Workplaces, Council on Workplace Health and Wellness, and Council on Inclusive Work Environments meeting. To learn more about becoming a member of one of these councils, please contact us.

Dr. Shimi Kang
Leading expert in change, leadership, innovation, and wellness
1:15 pm
Break
1:30 pm
Conference Board CEO Susan Black will introduce our conference theme in greater detail, highlighting the importance of integrating evidence-based insights into our decision-making for the modern workforce.

Susan Black
CEO, The Conference Board of Canada
1:45 pm
Discover how psychological health and safety drives innovation, enhances adaptability, and strengthens diversity in today’s complex work environments. This session will highlight the business case for psychological health and safety, showcasing its direct impact on the bottom line. Learn practical strategies to create workplaces that embrace diversity, foster collaboration, and leverage the full potential of AI and emerging technologies. Equip yourself with tools to navigate challenges, unlock team potential, and future-proof your organization for sustained success.

Dr. Shimi Kang
Change, leadership, innovation, and wellness expert
2:45 pm
Break
3:15 pm
This workshop will delve into approaches to measuring workplace health, exploring various metrics of organizational culture that most directly impact employee wellbeing and productivity.
Attendees will walk away from this session thinking about new ways to implement effective measurement strategies that drive meaningful improvements in workplace culture and employee satisfaction.

John Moore
Founder and CEO, Mental Fitness IQ

Tegan Slot
Director, Workplace Wellbeing, Public Services Health and Safety Association
4:00–4:45pm
In a time when diversity, equity, and inclusion (DEI) principles are under increasing scrutiny, businesses find themselves at a crossroads. The backlash against DEI initiatives in the US has begun to ripple across borders, influencing Canada’s political and cultural landscape.
This session will explore the intersection of business values, societal expectations, and the evolving political climate on both sides of the border through an insightful conversation featuring leaders from three prominent companies operating in both Canada and the United States. Panelists will share strategies for staying true to their values, reinforcing DEI policies, and maintaining focus on long-term goals amid external pressures. Attendees will leave with useful insights and a renewed sense of purpose in championing inclusion and belonging within their organizations.
Moderator

Michael Bassett
Director, Research Impact, The Conference Board of Canada
Speakers

Sandra Cushnie
Senior Director, Global Diversity, Equity & Inclusion McCain Foods Ltd

Marni Panas
Director, Diversity, Equity, and Inclusion, ATCO
Staying on Top of Current and Anticipated Needs Within the Workforce and Workplace
12:00 pm
We evaluate machines based on the entire unit’s output, not the impressiveness of their individual parts. Extraordinary teams, like great machines, require certain components to hold their pieces together.
While most organizations focus exclusively on building individual skills, elite organizations invest in the stuff that transform a collection of talented people into an extraordinary team. This keynote is packed with insights, humour, and tools to help listeners take their respective teams to a higher level.

Lee Rubin
Team-building expert
1:00 pm
Break
1:15 pm
Join us for an engaging session where we’ll explore the intersection of physical and psychological health and safety through the lens of support systems such as peer support and cultural assessments. Discover best practices being implemented to enhance employee wellbeing while recognizing the multifaceted nature of health and safety.
Moderator

Kim MacDonald
Vice-President Psychological H&S, 13 Factors
Speakers

Natasha Jackson
CPHR, SHRM-SCP, Workplace Health Consultant, Certified Psychological Health & Safety Professional, Workplace Health & Safety, BC Public Service Agency

Gordon Walsh
Principal Consultant, Energy Safety Canada and the Safety Centre of Excellence
This session will dive deep into innovative strategies for creating inclusive and tailored benefits that amplify employee voice and choice. Discover how organizations have leveraged technology to assess diverse workforce needs, ensuring equity and inclusion across various dimensions, such as age, race, gender, and disability.
Moderator

Lindsay Coffin
Principal Research Associate, The Conference Board of Canada
Speaker

Janet Ko
President & Co-Founder, Menopause Foundation of Canada
Organizations are already using advanced technology and AI to create personalized support, training, and development experiences for their workforce that promote inclusivity and boost individual performance. We’ll discuss the critical steps needed to ensure AI systems are bias-aware and accessible.
Moderator

Shairoz Moledina
Senior Manager, Well-being, HR Planning and Analytics, Canada Mortgage and Housing Corporation
Speakers

Alexandre Guilbault
Head of AI, TELUS

Allen Hornung
Director, Workforce Intelligence, Digital and Experience, Enbridge

Stacy Pelletier
Senior Specialist, Digital Platform Strategy, Enbridge Inc.
2:00 pm
Break
2:15 pm
Discover some of the latest trends shaping Canada’s workforce and workplaces through a series of dynamic lightning talks. Gain quick insights and practical strategies from peers, and walk away with useful ideas to implement in your own setting.
Moderator

Bailey Farrell
Health and Safety Staff Officer, Power Workers’ Union
Speakers

Carrie Bjola
Chief Executive Officer, Service Hospitality

Chantal Dugas
CRHA, General Manager, DEI Community Relations and Partnerships, Air Canada

Andrea Vrbanac
SVP, People & Culture, Axonify

Alison Wall
Director, Strategic Partnerships and Planning, Service Hospitality
3:00–4:00pm
Join us for this dynamic session celebrating innovation in health and safety. This year’s case study competition tackled critical workplace safety issues, including workplace violence, working alone, and considerations for small businesses.
We’ll announce the winners of the 2025 Health and Safety Case Study Awards and hear from finalists who will showcase their innovative solutions to the workplace safety issues in the case study. Attendees will gain practical insights and fresh approaches to health and safety challenges while celebrating the next generation of safety leaders.
Don’t miss this opportunity to explore innovative ways to prioritize safety, sustainability, and responsible care practices within your organization. If you’re an emerging safety professional or know someone with a passion for health and safety, this session is a must-attend.
Moderator

Jacqueline A. Stagner
Undergraduate Programs Coordinator, Faculty of Engineering, University of Windsor
Partner



Being at the Cutting Edge of Cultivating the Workplace of Tomorrow
12:00 pm
This session is part of the Council for Safe Workplaces, Council on Workplace Health and Wellness, and Council on Inclusive Work Environments members-only meeting. To learn more about becoming a member of one of these councils, please contact us.

Lee Rubin
Team-building expert
12:45 pm
Break
1:00 pm
This engaging keynote will dive into the critical workplace issues of loneliness, polarization, and technology-induced burnout and will examine how external factors such as societal changes and economic pressures can significantly impact workers.
Learn useful approaches to help you lead the way in cultivating a psychologically safe environment, addressing diverse employee needs, and implementing strategies that prioritize rest and wellbeing. Empower your organization to build a healthier, more resilient workplace that’s ready to thrive in an evolving future.

Dr. Jody Carrington
Psychologist, human connection expert, and best-selling author
2:00 pm
Break
2:15 pm
Intact Insurance and Nav Canada will share how they have designed and implemented impactful mental health and peer support systems within an organization to empower both leaders and teams. They will explore innovative models founded on lived experience, practical tools that foster compassion and resilience, and organizational core values.
Attendees will walk away with useful insights on building organizational readiness, implementing cutting-edge mental health and peer support programs, and creating a supportive culture where leaders and individuals are empowered.
Moderator

Jen Richardson
Speakers

Paula Barbaresso
Senior Consultant, Mental Health and Well-Being, Intact

Kelly Ryan
Manager, Organizational Health, NAV Canada

Lyne Wilson
Assistant Vice-President, Talent Management, NAV Canada
In today’s fast-paced work environment, stressors from both the personal and professional spheres can significantly impact employee performance and overall workplace health.
This session takes a proactive approach, delving into the common stressors that can arise from both inside and outside the workplace and providing practical tools and strategies to anticipate and mitigate their effects.
Learn how to identify early warning signs, develop effective coping mechanisms, and foster a culture of resilience and wellbeing that boosts productivity and job satisfaction.
Moderator

Tiffany Rickard
Consultant, Mental Health and Well-being, Bell Canada
Speakers

Anika Cloutier
Assistant Professor in the Department of Leadership and Organizations, within the Faculty of Management at Dalhousie University

Lilian Riad-Allen
Senior Director, Workplace Health, Safety, and Wellness, LCBO and Host of Lil on Life Podcast
Speakers will share insights from their work creating sustainable employee wellbeing and mental health strategies that prioritize long-term impact and measuring results. They will explore specific examples, focusing on design, implementation, and the evaluation processes that ensure their ongoing success. Attendees will learn best practices to embed sustainable mental health programs in the workplace, empowering their organizations to support employees’ mental health over the long term.
Moderator

Tabatha Thibault
Senior Research Associate, Human Capital, The Conference Board of Canada
Speakers

Desiree Quenneville
Wellness Coordinator, Health, Safety, Security, and Environments (HSSE), Canadian Nuclear Laboratories

Ashley Wood-Suszko
MHE & PhD candidate and Senior Manager, Health and Wellbeing, Purolator
3:00 pm
Break
3:15–4:15pm
This session will explore how data and evidence can drive innovative practices in the Canadian workplace, with a strong emphasis on empowering employee voice and choice.
Attendees will gain insights from cutting-edge research on employee preferences in areas like safety, company culture, and benefits, highlighting new Conference Board research and its practical application. Presenters will also spotlight groundbreaking work being done to integrate listening strategies—moving beyond surveys to create more dynamic, data-driven employee experiences.
Speaker

Diogo Borba
Senior Research Associate, Human Capital, The Conference Board of Canada
Speakers

Testimonials
Past Event
Previous conference highlights:
At the 28th annual Better Workplace Conference, discover impactful, research-based solutions to workplace issues. Join us at this virtual event for captivating keynote speakers, panel discussions, and best practice showcases.
706
Past Attendees
4.2/5
Overall satisfaction
Attendees by job function
Attendees by job title
Some noteworthy speakers from our previous conference
Register
Discover the latest research and find solutions to emerging workplace challenges.
Are you a not-for-profit? Registering a group of 4 or more? Contact us for preferred pricing.
The Conference Board of Canada delivers insights that help Canadians build a stronger future. Proceeds from this event are invested back into producing and disseminating our evidence-based research.
Sponsors
Is your organization interested in becoming a sponsor? Learn more about our sponsorship packages and contact us to hear more about the opportunities and benefits of sponsoring a CBoC event.