Industry Lens: Telecommunications—October 2022

The Conference Board of Canada, October 4, 2022
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This report examines the short- and medium-term economic and profitability outlook for Canada’s telecommunications industry.

Document Highlights

  • Rogers’s July 2022 outage was seismic for industry, regulators, and consumers.
  • Canada’s cellular telephone market is internationally protected and highly concentrated – a key reason why Canadians pay a large amount of money for their cell phones.
  • High industry concentration could also mean that Rogers’s bid for Shaw may not be approved by regulators.
  • We expect industry output to rise 1.9 per cent this year and 1.4 per cent in 2023.
  • Telecommunications employment has risen for two consecutive years, but in 2021 was still down almost a fifth from 2012.

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