Trends in Performance Management: From Forms to Feedback

Document Highlights:

The perfect performance management system remains elusive for the majority of organizations. Whether it has been implementing (or removing) forced distribution, adjusting rating scales, moving to an online platform, or focusing on behaviours, few have achieved their desired outcomes.

Combined with a look at current literature, this report explores Conference Board data on performance management collected over the past couple of decades. It looks at current practices and discusses how performance management has evolved. With the current shift to a more developmental-focused performance management model, this report also discusses some key considerations for organizations looking to introduce more coaching and feedback into their systems, including some insights into the drivers of performance.