Times are changing rapidly. And with change comes uncertainty. Technological, social, and economic disruptions are revolutionizing the ways the public sector operates and how policies are created. As a public sector leader, are you equipped to strategically navigate, monitor, and embrace these disruptions?

The Public Sector Leadership 2020 will inspire public sector organizations to think differently, act inclusively, and work effectively to lead change in an uncertain climate.

Join us February 3–4, 2020, in Ottawa, Ontario, and connect with industry experts and leaders from all levels of government.

sponsor packages

Speakers

Jamelle Lindo

Emotional Intelligence Leadership Coach, PARADIGM People Development Inc.

Jenny Tremblay

Director General
Infrastructure Canada

 
 
Neil Bouwer

Vice-President,
Canada School of Public Service

Randy Grieser

CEO, ACHIEVE
Author, The Culture Question and The Oridinary Leader

 
 
David Weiss

President & CEO, Weiss International Ltd.

Lisa Kimmel

President and CEO
Edelman Canada


Agenda

8:00 a.m.
Continental breakfast
8:30 a.m.
Opening and blessing ceremony
8:45 a.m.
Welcoming remarks
9:00 a.m.

What does the future hold for Canada? Are our institutions and economy at odds with rapid technological and cultural change? Are we keeping up? For years we’ve studied and praised leaders like Steve Jobs who “think different” and disruptive innovators like Mark Zuckerberg who “move fast and break things”. But the world is finally contending with the dark side of disruption!

The goal is to stay ahead of the shifting currents, follow disruption with creation, and to create sustainable, creative teams where everyone is excited to show up for work each day. Technology and media expert Jesse Brown will explain the challenging shifts ahead, and how to embrace disruption and become a change agent in the public sector.

Jesse Brown

Digital Media Expert, Disruptive Journalist, Futurist

10:30 a.m.
Table exercise

Engage with fellow leaders through a facilitated networking exercise. Reflect on the event theme and its relevance to your role, organization, and sector.

Nathalie Laurin

Leadership Coach and Facilitator,
The Niagara Institute

10:30 a.m.

Breakout sessions at the event will fall under three important streams:

  1. Think differently
  2. Act inclusively
  3. Work effectively

Hear more about the inspiration behind these themes and how they help shape the future of the Canadian public sector.

10:45 a.m.
Networking break
11:15 a.m.
Concurrent Sessions—Set A (please select one)


A1—Think differently

We are living in the midst of the greatest digital proliferation in human history which has largely come to be known as Industry 4.0. This comprehensive talk by Jamelle Lindo explores why emotional intelligence is becoming the single most valuable leadership and workplace skill today and as we move into this digitally driven future. Furthermore, it brings forward the latest research to validate what business leaders and professionals can do to position themselves for success in the midst of todays incredibly demanding and evolving digital world.

This talk will equip you with key knowledge preparing you for the new world while also providing you with simple strategies to enhance your own, as well as your teams' emotional intelligence.

Jamelle Lindo

Emotional Intelligence Leadership Coach PARADIGM People Development Inc

A2—Act inclusively

You may think you know what your workforce wants … but how can you be certain?

With an inclusive design framework, you can delve into individual human experiences and gain perspective on the assumptions we make as leaders.

Get in touch with the individual needs of your workforce through strategic decision-making tactics such as user testing and research. Build a work culture where employees’ needs are met, and a workforce that is empowered to do their work.

Learn how to engage your workforce through strategic collaboration and ensure that your organization best reflects and the diversity and uniqueness of your workforce.

A3—Work effectively

For the first time in modern history, we are seeing five generations in the workplace: traditionalists, baby boomers, Generation X, millennials, and Generation Z. How do we navigate such varied values, perspectives, and priorities?

Explore practical tools and tactics to generate collaboration and knowledge-sharing among employees of diverse ages.

12:00 p.m.
Lunch
1:00 p.m.
Concurrent Sessions—Set B (please select one)


B1—Think differently

In an age of #FakeNews and disruption, Canadians expect more from their employers, institutions, and government. As we look to the future, building and maintaining trust is a business imperative for sustainable success. In the public sector, integrity and ethics play a crucial role in building confidence amongst employees and citizens.

As a leader, you play an important role in modeling ethical behavior and fostering a culture of integrity within your organization. Hear more about the status of trust in government and how the public sector can model ethical leadership in this engaging panel discussion.

Lisa Kimmel

President and CEO
Edelman Canada

B2—Act inclusively

Session to be determined.

B3—Work effectively

Do your employees feel tired of the same communication and training messages? Do you measure the effectiveness of your training program and home in on the areas that aren’t getting traction? How do you know if your message resonates with those who receive it?

Explore tactics, tools, and strategies to modernize your learning and development program. Re-engage your employees and learn how to build messages that are well understood and used by your workforce.

1:45 p.m.
Networking break
2:00 p.m.
Concurrent Sessions—Set C (please select one)


C1—Think differently

In our fast-paced work environment, public sector organizations need strong leaders who can gain insight and discover solutions to complex situations. Complex situations are characterized by uncertainty about future directions and high levels of ambiguity due to multiple stakeholder interests. Unfortunately, many organizational efforts fail largely because leaders attempt to simplify complex problems rather than struggle with the ambiguity of the complexity in innovative ways. The Becoming Leaders of Innovation workshop answers the question: How can leaders work with diverse teams to generate insights and discover innovative solutions to complex situations? This insightful, interactive and practical workshop is based upon Dr. David Weiss’ coauthored book Innovative Intelligence (Wiley) and his subsequent research. This session explores the following questions:

  • What are the three core principles to lead innovation effectively?
  • How can leaders of innovation gain insight and discover innovative solutions to complex situations?
  • What are the implications for leaders in the public sector?

Dr. David Weiss

President & CEO
Weiss International Ltd.

C2—Act inclusively

When employees feel empowered through an inclusive culture, it opens the door to innovative ideas, greater collaboration, diversity of thought, and ultimately a happier workplace.

As a leader, fostering an inclusive culture allows you to hire, retain, and promote the best talent. You will be able to make informed decisions that consider diverse perspectives.

Learn what policies and practices affect inclusion. Hear from a panel of inclusion and diversity experts as we explore strategies, tools, and tactics to better engage a diverse workforce.

C3—Work effectively

Develop digital skills today to be prepared for the digital shifts of tomorrow.

This past decade has seen drastic shifts and advancements in technology. From the introduction of Bitcoin to artificial intelligence and machine learning, technology has changed the job market and will continue to do so as we enter the fourth industrial revolution.

Learn how the digital world will affect the public sector and what is needed to modernize operations in these changing times. Gain insights into the culture change required to “do digital” successfully in the public sector.

Neil Bouwer

Vice-President, Canada School of Public Service

2:45 p.m.
Networking break
3:00 p.m.
Panel discussion

Panelists share their thoughts and experiences of societal, technological, and economic trends that affect the public sector. Hear how these disruptions influence business strategy, are leveraged as opportunities, and are mitigated as potential risks.

Alex Benay

Partner – Digital and Government Solutions, KPMG LLP

3:45 p.m.
Closing keynote session

What is desperately needed in the face of unprecedented changes, is for workplaces to become “massively human.” This begins with a deeply compassionate leadership that can create work cultures where employees are not only engaged but inspired, Employees all across the world today are calling out to experience workplaces where they feel valued, and where they can discover meaning for their lives and work. Employees are exhausted by having to leave their souls at the door when they enter their workplaces. As employees discover their souls, organizations will discover theirs. This is the key to creating the high levels of creativity, innovation and resiliency that will carry us through our increasingly complex and challenging times. The care for people must be the central task of leaders. The creation of “safe spaces” in organizations where employees can thrive and be inspired is what will help us to navigate these times.

In the face of disruption, it is our role as leaders to help our employees feel safe, optimistic, affirmed and excited about joining our organization's journey.

Go beyond vision and staff engagement to an inspired staff. Hear about proven principles that will help you to support your workforce as they adjust to shifting environments. Use these principles and actions to inspire staff to embrace change and see it as an opportunity to grow, learn, and discover purpose in their work as they serve Canadians.

Hugh Drouin

Commissioner of Social Services
Regional Municipality of Durham

4:30 p.m.
Wrap-up and adjournment
5:00 p.m.

Sponsored by the Public Sector Leadership Council

Members of the Public Sector Leadership Council (PSLC) are pleased to invite you to a post-event reception and networking event at the conference venue.

PSLC offers its members extensive opportunities for networking through three meetings per year. These events allow public sector executives to share best practices, exchange information, and learn from leading experts on leadership.

8:00 a.m.
Continental breakfast
8:30 a.m.
Welcome and recap of Day 1
8:45 a.m.
Table exercise

Take this opportunity to engage with fellow leaders through a facilitated networking exercise. Share your observations and key take-aways from the event and start thinking about how you can apply these lessons in your workplace.

Nathalie Laurin

Leadership Coach and Facilitator,
The Niagara Institute

9:15 a.m.
Panel discussion

What does it take to be a change agent in the public sector?

Hear from public sector leaders who exemplify what it means to embrace—and lead through—change.

Learn how they championed a strong vision and built a culture of innovation. Create the conditions that drive innovation to carry out the mandate of your organization.

10:15 a.m.
Networking break
10:30 a.m.
Concurrent Sessions—Set D (please select one)


D1—Think differently

The public sector’s job is to meet the needs of the communities it serves. What better way to know if you’re meeting those needs than directly engaging with those communities?

Explore real-life stories on how government has partnered and engaged with communities to drive greater impact for Canadians.

Jenny Tremblay

Director General
Infrastructure Canada

D2—Act inclusively

As leaders, the idea of deeply rooted biases is cringe-worthy. But they can also lead to stagnation on your path toward inclusion.

Uncovering and recognizing our biases is something we must do to support the larger goal of improving skills in decision-making, building inclusive teams and cultures, and increasing employee engagement.

Learn strategies to recognize and address every-day biases in yourself and across your organization. Walk away with things you can do to drive a more inclusive culture at your workplace.

D3—Work effectively

The nature of work is shifting. We are exploring different ways to collaborate, add expertise to our projects, or contract out specific jobs on a temporary basis.

Explore emerging trends in the public sector related to the gig economy:

  • Advantages and disadvantages;
  • Implications for the public sector and its labour practices;
  • The gig economy’s impact on unions.
Steve Hindle

Steve Hindle

Vice-President Part Time, Professional Institute of the Public Service of Canada (PIPSC)

11:15 p.m.
Networking break
11:30 p.m.
Closing keynote session

Change is inescapable in this digital, connected, and dynamic era. This is especially true for the public sector. How do we balance the need for immediate impact with a long-term vision for sustainable growth and success?

As a leader in the public sector, you play a fundamental role in ensuring that your organization’s purpose and vision live on beyond the cyclical nature of government. Learn how to build a long-term vision that lasts through the public sector’s shifting and dynamic environment.

12:00 p.m.
Wrap-up and adjournment
1:00 p.m.
Post-Event Workshop (Optional)
(available to event attendees only)

ACHIEVE CEO and Author, Randy Grieser, will share his own journey of leadership and inspire you to think differently and grow as a leader. This training is based on his book, The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization, and explores how to make these insights a reality in your own organization. Particular attention is given to employee engagement and organizational health—two areas that an international ACHIEVE survey showed were of the greatest importance to leaders and employees. Participants will learn new and different ways of working through challenges and capitalizing on opportunities, and be encouraged to think critically about their own approach to leadership.

CEO, ACHIEVE
Author, The Culture Question and The Oridinary Leader

Exclusive access:

Public Sector Leadership has a post-conference workshop. Email us to see if you qualify.

Previous event highlights

The Public Sector event have been ongoing since 2007. Here are some highlights from the 2018 Public Sector events.

  • 307 past attendees
  • Overall satisfaction rating of 4.16/5.0

Attendees by job function

PSL_jf Public admin. Services Communication Manufacturing Financial Services

Attendees by job title:

Technical Director Manager Admin Vice-President CEO Unknown

Kasia Majewski

Kasia Majewski

Head of Marketing and External Relations

Steve Fedorchuk

Steve Fedorchuk

Executive Director, People & Culture

 
 
Valerie Normand

Valerie Normand

Director of Product Development at Canada Post

Register

$1,395

Coming with a group?
Please contact us for more information and group rates.

*Event fees do not include accommodations. To receive the preferred rate, please use the “book accommodation” link above. The last day to secure your preferred rate is January 2, 2020.

Sponsors

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