Explore Engage Empower

Build a solid foundation to effectively manage and lead others. This professional development program is designed for new, emerging, or aspiring leaders who are striving to become more effective people leaders.

As a leader, you have a critical role to play in the success and development of others. People Leadership Fundamentals is about building better relationships with employees to navigate the everyday challenges of leading others.

This two-day learning experience will enhance your impact as a people leader. You will build the leadership skills and mindset you need to drive employee engagement and performance.

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This program is designed for:
New or aspiring front-line leaders (supervisors, team leads, managers, etc.

Icon of people sitting at a tableProgram Overview


Complete pre-program assessment.

Day 1

Setting the context

  • Understanding and embracing the role of the leader
  • Leadership skillset and mindset, and impact on employee engagement and performance


  • Self-assessment tool debrief
  • How you show up and your impact as a leader
  • Seeking feedback
  • Intent vs. impact

Manager–employee relationships

  • Emotional intelligence
  • Empathy

Day 2

Manager–employee conversations

  • Building trust
  • Setting clear agreements

Leadership conversations

  • Types of conversations
  • Diagnosing employee needs and adapting your approach
  • Active listening

Giving feedback

  • Positive/reinforcing and constructive/redirecting feedback
  • Moving from feedback to dialogue

Bringing it all together

  • Solidifying the learning
  • Individual reflection and action planning

Post-Program Add-On (optional)

Personalize your learning, deepen your self-awareness, and solidify your development priorities with a post-program coaching package.

High-Impact Learning Experience

  • A collaborative approach to professional development using a learner-focused style.
  • Peer-supported experiential learning focused on doing, sharing, and reflecting.
  • Targeted use of an assessment tool to build self-awareness.
  • Practical learning, put in context.
  • A chance to connect and discuss with a variety of peers.
  • Opportunities to apply individual work experiences and challenges to the learning.


Program: $2,195

Icon of person on a podiumPowerful Learning Outcomes

  • Explore the skills, behaviours, and attitudes that contribute to effective leadership.
  • Enhance your self-awareness with insights from a simple self-assessment tool to better understand how you show up as a leader, and your impact on others.
  • Develop approaches to build trust and strengthen relationships with your direct reports. Achieve the right balance between engagement and performance.
  • Build leadership skills and define actions to include in your daily activities to ensure open and honest two-way communication feedback with your direct reports.
  • Use a reflective and experiential approach to deepen your learning about leadership and your role as a leader.

Course Dates

This program includes some meals and refreshments but does not include accommodations. Please note that dates and locations are subject to change.


Send us
an e-mail.

Nov 13–14
Toronto ON

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Mar 25–26
Ottawa ON

Apr 21–22
Toronto ON