Valuing People in the Change Process

This report addresses the ways in which change affects organizations, focusing on the value of employees in the change process.

Document Highlights

The business day doesn’t pass without mention of how the internet, mergers, or international alliances, among other agents, are changing the way business is done. This report, based on presentations made at the 1999 Change Management Conferences, addresses the ways in which change affects organizations, focusing on the value of employees in the change process.

Topics covered:

• People, not processes, are the force behind change.
• Reward people’s willingness to change.
• Know if your employees are change-oriented.
• Leaders must wear many hats to manage change well.
• Managing the most difficult change – the merger.
• Sharing intellectual capital drives retention.
• Anticipating and preparing for the next big change.

Features insights from representatives of:

Allstate Indemnity Corporation, Barnett International, EPS Solutions, The MITRE Corporation, and PowerQuest Corporation