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Aligning Marketing, Strategy, and Customer Experience to Drive Significant Growth
Aligning Marketing, Strategy, and Customer Experience to Drive Significant Growth
As a community of business leaders, The Conference Board convenes senior executives to share cutting-edge ideas and best practices. These Conference KeyNotes summarize the discussions held by the approximately 70 senior executives who attended the Customer Loyalty Conference in New York in October 2011. The views expressed are those of the presenters and participants of the conference.
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