Measuring Success: A Framework for Benchmarking Health Care System Performance

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Measuring Success: A Framework for Benchmarking Health Care System Performance

Health and Healthcare

Author: Jeannette Lye, Philip Astles, Sheila Rao

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Measuring Success: A Framework for Benchmarking Health Care System Performance discusses the benefits of benchmarking; the benchmarking process and methods; and benchmarking frameworks used by other organizations, both within Canada and internationally.It also proposes a detailed benchmarking framework to guide the provincial health benchmarking report Paving the Road to Higher Performance: Benchmarking Provincial Health Systems—including a full description of the performance indicators, the rationale for their inclusion, and the ranking methodology.

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This report discusses the benefits, process, and methods of benchmarking, and offers sample benchmarking frameworks.

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