Managing the Total Workforce: Bringing Contingent Labor inside the Strategic Workforce Planning Tent

Few companies have a robust method for determining the right mix of employees and CWs. In part, this is because these two segments are usually managed separately. Procurement oversees contingent work spending, while human resources is responsible for employees, whom it tracks and deploys through SWP. Integrating these segments into a common framework—total workforce management—gives organizations a more holistic understanding of how they use talent today and helps them evaluate their options for the future.