Early Off The Mark: RBC Financial Group’s E-Learning Track Record

In April 2001, The Conference Board of Canada, with funding from Human Resources Development Canada’s Office of Learning Technologies, launched the Learning Technologies in the Workplace Awards. RBC Financial Group was one of the three national winners. This case study illustrates the outstanding and innovative efforts that make RBC a winner.

Document Highlights 

The keys to RBC Financial Group’s innovation and award-winning delivery of e-learning have been its early vision, track record, broad distribution, measurment of results, strong executive and financial support, and desire to be a learning organization. Within 5 years, RBC Financial Group achieved its Workplace 2000 vision of employee learning anytime, anywhere with 42,000 employees nationwide participating in e-learning via the Internet and LEOnet.

This case study looks at the:
• innovation
• success
• benefits