Dofasco Inc.’s Apprenticeship Technician Program: Maintaining the New Machines

Dofasco established the Apprenticeship Technician Program to help employees learn the skills they need to maintain ever more technically sophisticated equipment. Given the pace of technological change, training support for employees is an ongoing concern with Dofasco.

Document Highlights

In setting up this program, Dofasco acknowledged the importance of:

1. upgrading employees’ technical skills to ensure Dofasco’s continued success in a highly competitive global economy, and
2. investing in the employability skills of employees, who must constantly adapt in a rapidly changing workplace.

This case study looks at the:

• objectives;
• activities;
• resources required;
• achievements;
• benefits;
• keys to success; and
• greatest challenge.