Bridging the Gaps: How to Transfer Knowledge in Today’s Multigenerational Workplace

Even as the baby boom generation approaches retirement, most companies still have no plan for transferring knowledge. Even fewer factor generational challenges into business strategy. The Conference Board tackles knowledge retention in Bridging the Gaps: How to Transfer Knowledge in Today’s Multigenerational Workplace. This report/guide discusses the dynamics of knowledge transfer and explains how to apply any of 15 methods for facilitating the flow of information and insight from those who have it to those who need it. Bridging the Gaps is based on a review of generational learning research and on knowledge transfer applications conducted by members of The Conference Board Research Working Group on Multigenerational Knowledge Transfer.