Find out how the La Ronge Motor Hotel, located in a small northern Saskatchewan community, overcame its level-of-service and training challenges for its mostly Aboriginal employees through the Workplace Training Puzzle program.
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The La Ronge Motor Hotel, a full-service hotel located in a small northern Saskatchewan community, knew it had to improve the work culture and ethic of its mostly Aboriginal staff, and as well as bring its service to industry standards. To do so, the hotel adopted a progressive training program, the Workplace Training Puzzle program. This is a customized training solution developed in-house for all employees.
Learning is offered through a variety of methods, including class time, one-on-one tutoring and self-study, depending on the needs of the individual learner. The program aims to help employees achieve a balance between meeting the priorities of home life, community and work, as well as meet the challenges of working in a remote northern environment.
The Workplace Training Puzzle has proven to be a highly successful program. The hotel has achieved its objective of upgrading its standards of service and the skills of its employees.
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