Carolyn Loh on Driving Customer Value Through Analytics

Of course, analytics helps the internal operations and management of an organization but how is that, in turn, helping their customers? In this final episode of our five-part series on data analytics, Carolyn Loh talks with host Takara Small about how data analytics can help deepen relationships with customers, and how to better communicate to the public about how data analytics can actually benefit them.

This is the fifth episode of Making Sense of Data, a mini-series from Tableau and The Conference Board of Canada.

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