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  • How do you compare with your peers and competitors?
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  • What’s Canada up to?
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Over 200 organizations across Canada gave us the following key highlights:


Voluntary (or employee-initiated) turnover in 2020.


Involuntary (or employer-initiated) turnover in 2020.

10 days/year

Average employee is absent.


Sales generated per FTE, compared to a cost per FTE of $276,352 for total rewards.


Workforce that is female.


Workforce identified as being from racialized group (visible minority). 1.8% of the workforce is identified as Indigenous.


Working people living with disabilites.


Workforce that is engaged.

Data pulled from our 2020 HR Metrics survey.

New release

Talent Trends: Languishing and the Great Attrition

COVID-19 and lockdowns in 2020 provided volatile conditions for employees and employers. The COVID-19 pandemic caused a sharp contraction in economic activity in Canada. Roughly 3 million Canadians lost their employment in March and April 2020, and millions more worked reduced hours. The unemployment rate peaked at in May 2020 but recovered over the second half of that year as the economy tentatively reopened.

Data briefing  |  12-min read
January 14, 2022

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Recent and Upcoming Releases

Watch for our updates on related HR topics. These monthly releases will break down information by region and industry:





Diversity, Equity and Inclusion


In fiscal 2020, voluntary turnover was higher than expected, likely due to the unique stressors of COVID-19, early retirements, and talent shortages. The highest rates of voluntary turnover were seen at the management and professional job levels and in industries that provided scientific, professional, or technical services.

Online experience  |  3-min read
December 3, 2021

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Interested in bundling December 2020 -- Turnover? Contact our sales team.


Most organizations measure employee engagement—and for good reason. An engaged workforce is a win-win for employees and employers. Engaged employees feel that they have a sense of purpose, enjoy their job and colleagues, and would recommend their organization to others. Engagement translates to increased sales, better customer satisfaction, greater productivity, and greater employee retention—leading to better financials overall.

Issue briefing  |  10-min read
January 27, 2022

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Interested in bundling Engagement 2020-- Turnover? Contact our sales team.


Is Engagement Measured?

Q: Does your organization conduct an employee engagement survey or similar survey to measure employees’ engagement experience and satisfaction?

(per cent; n = 277)

70.0 27.3 2.6 Yes No No Response

Source: The Conference Board of Canada.

Despite identifying diversity, equity, and inclusion as top priorities many organizations are still not tracking these metrics. Only 44 per cent of organizations surveyed tracked representation across equity-deserving groups, and only 30 per cent conducted pay equity analyses. Some organizations are expanding how they view and track diversity and considering ways to measure inclusion.

Online experience  |  2-min read
February 28, 2022

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Interested in bundling Diversity, Equity and Inclusion Data Table 2022? Contact our sales team.




Health & Safety


Emerging Trends


Larger organizations (5,000+ employees) had significantly higher absenteeism than smaller organizations. This may be a sign that employees in smaller organizations were striving to cover disruptions and may be languishing (the opposite of flourishing) or engaging in presenteeism.

Online experience  |  2-min read
March 1, 2022

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Interested in bundling Absence Data Table 2022? Contact our sales team.


Nearly one quarter of organizations do not have a short-term disability program in place for their employees. Culture plays a key role in the mental and physical well-being of employees. By promoting safety and demonstrating leadership, organizations are working minimize health and safety risks and encourage wellness.

Online experience  |  2-min read
April 6, 2022

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Interested in bundling Health & Safety Data Table 2022? Contact our sales team.


Current & Related Releases

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For a deeper conversation on Canadian HR metrics, please contact: Lauren Florko.

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