Learning Cultures Lead the Way: Learning and Development Outlook—14th Edition

The Conference Board of Canada, 105 pages, January 23, 2018
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The 14th edition of the Learning and Development Outlook presents detailed benchmarking information about the state of learning and development (L&D) in Canada and profiles the organizations that are leading the way in their provision of learning and development.

Document Highlights

This 14th edition of the Learning and Development Outlook has two main objectives: to provide L&D leaders and practitioners with data about the current state of learning programs, practices, and expenditures across Canada; and to provide an analysis of the current state of learning in organizations. The report summarizes the results of the Learning and Development Outlook survey sent during the fall of 2016 and winter of 2017. A total of 127 organizations completed the survey. A key finding that emerged from the responses is that organizations with strong learning cultures invest more in their learning and development and are realizing greater returns for their investment. Largely, they are guided by strong leadership that places a high priority on employee engagement and communication.

Table of Contents


Chapter 1–Introduction

Chapter 2–Organizational Work Environments

  • What Contributes to Learning Culture?
  • Canada’s Performance
  • Strength of Learning Cultures in Canadian Organizations
  • Organizational Support for Learning
  • Overall Organizational Effectiveness
  • Learning Culture and Organizational Performance

Chapter 3–Expenditures on Learning and Development

  • Learning and Development Expenditures
  • Challenging Business Environments
  • Two Important Metrics: Learning and Development Expenditures as a Percentage of Payroll and of Revenue
  • Hours of Learning
  • The Spending Decline?
  • Canada–United States Comparisons
  • Spending Allocations for L&D
  • L&D Investment and Learning Cultures
  • Satisfaction With L&D Budgets
  • So, Is the Investment in L&D Rebounding?
  • Impact of L&D Investment on Organizational Performance

Chapter 4–Methods of Learning Delivery

  • Slow Changes to Learning Delivery
  • The Evolution of E-Learning
  • Informal Learning
  • Learning Program Offerings
  • Distribution of Formal Learning Content

Chapter 5–Structure, Strategy, and Learning Evaluation

  • The Structure of the L&D Function
  • Learning Team Size
  • Systems for Managing Learning Data
  • Learning Resources
  • Learning and Development Strategy
  • Top Strategic Goals
  • Learning Metrics
  • The Evaluation Dilemma
  • Measuring Learning Efficiency
  • Performance Appraisal
  • Learning Accountability

Chapter 6–Leadership Development

  • Recognizing and Nurturing Internal Talent
  • Leadership Development Practices Offered to Employees
  • Effectiveness of Leadership Development
  • The Impact of Leadership on Organizational Performance
  • Where Do High-Performing Organizations and High-Leadership Performance Organizations Achieve Their Best Results?
  • Leadership Development Practices at Middle Management and Senior Levels
  • Should Leadership Development Be Budgeted Separately From Learning and Development?

Appendix A–Survey Methodology and Respondent Profile

Appendix B–Responding Organizations

Appendix C–Expenditures by Organization Type, Number of Employees, and Level of Unionization

Appendix D–Bibliography


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