The pandemic has changed the workplace. Many organizations are transitioning to a hybrid workplace model. The change comes with challenges, benefits, and opportunities.

• The pandemic served as a catalyst for stronger use of technology and digitization of many processes.
• Combining on-site and off-site work arrangements will help combat virtual meeting fatigue while reducing the loneliness and isolation that many experience when working remotely.
• Transitioning to a hybrid workplace model will provide organizations with an opportunity to redefine their workplace culture.
• Organizations need to be proactive in engaging key stakeholders—including customers, unions, and shareholders—as part of the change process.