Working Through COVID-19: The Next Normal

The Conference Board of Canada, 15 pages, June 25, 2021
Data Briefing
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With vaccines rolling out, organizations are considering what their workplace of the future will look like. The Conference Board asked Canadian organizations whether their employees will work in-office, remotely, or a combination of both.

Document Highlights

  • In-person work has long been long considered the norm, and hybrid or remote work a perk offered by few. The pandemic flipped this norm on its head. On average, among organizations we surveyed, the proportion of their remote workforce grew tenfold during the pandemic.
  • With the vaccine rollout well under way, organizations are beginning to make decisions about a return to work. Only 6 per cent are planning to bring their entire workforce back to the office.
  • Employees who worked from home throughout the pandemic have reaped the benefits of more flexibility in how, where, and when they work. They have been vocal about wanting to work from home, at least some of the time, once a return to the office is possible. And organizations are responding; the majority plan to offer hybrid or remote work to at least some employees post-vaccine rollout.

Table of Contents

Key findings
From improbability to necessity
What now?
The future is hybrid: How will it work?
Flex sells
Flexibility: The new table stakes
Appendix A—Methodology
Appendix B—Flexible work arrangements definitions
Appendix C—Respondent profile and participating organizations
Appendix D—Bibliography

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