Responding to Automation: Technology Adoption in Canadian Industries

The Conference Board of Canada, 23 pages, January 28, 2021
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We examine some of the determinants of automation and its impact on Canadian occupations and industries.

Document Highlights

Through a survey of management (223 respondents) and frontline workers (225 respondents), we examined some of the determinants of automation and its impact on Canadian occupations and industries. We supplemented this with an in-depth view into especially vulnerable (i.e., high-risk, low-mobility industries) via interviews with key stakeholders from accommodation and food services, manufacturing, retail trade, construction, and health care and social assistance. Specifically, we examined major technological developments and how organizations have responded to them, worker attitudes and expectations regarding technology use and adoption, and major barriers affecting technology adoption.

Table of Contents

Key findings

Introduction

Technology trends in recent years

Perceptions of, and attitudes toward, technology adoption

Looking to the future

Is anything slowing adoption?

Where does that leave us?

Next steps

Appendix A: Methodology

Appendix B: Bibliography

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