This three-part series looks at the theory and practice of using evidence, including HR metrics, to ensure that organizations make decisions that are most likely to support their organization’s strategies and ojectives. The focus will be on the experience of Canadian organizations in the public and private sectors.

This second session in our series, presents observations on the current state-of-practice of using evidence in HR decision-making in Canadian organizations, based on the Conference Board’s experience in 2016 and 2017 delivering training on HR Metrics and Measurements.

Part 1: Building a Case—An Introduction to Evidence-Based Management (EBM)

Part 3: Building a Case With HR Data—Evidence-Based Management (EBM) in Practice

This second session in the series will help you and your team understand:

• Where Canadian organizations are now, with respect to evidence-based management?
• Lessons we learned meeting with more than 100 Canadian HR practitioners over the past year
• The challenges practitioners face in deciding what is the right question to ask
• The benefits of understanding the hierarchy of measurement
• The need to focus your research, including your measurement, when looking for evidence to support your decisions.

About Shannon

Shannon Jackson is the Associate Director of the Conference Board’s HR Transformation Team. For more than 20 years, Shannon has been helping organizations build better practices related to talent management, transitioning the workforce, and HR effectiveness. Shannon’s team is focused on researching workforce strategies and analytics and the impact of a digital economy on Human Capital strategies and practices. Shannon holds an M. in Industrial Relations from the University of Toronto.

About Jane

Jane Cooper is a research associate at the Conference Board of Canada. Jane has expertise as a policy analyst specializing in human resource development issues in Canada and internationally, and is a Credentialed Evaluator (Canadian Evaluation Society). She has twenty-five years’ experience in research and management on a variety of learning and development initiatives. Jane holds an M.Sc. in Human Resource Management and Development from the University of Manchester.

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