Artificial Intelligence for HR: Separating the Potential from the Hype

The Conference Board, Inc., 23 pages, December 5, 2019
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HR leaders can adopt AI to significantly enhance the internal customer experience, supporting engagement and retention of key talent.

Document Highlights

This report aims to give HR and other business leaders a basic, nontechnical foundation in AI and a deeper understanding of what AI is and isn’t. With this knowledge, they can recognize AI hype in the marketplace and realistically assess where AI might make a difference in HR’s capabilities. With a grasp of the fundamentals of AI, HR will become a more valuable partner in thinking through the optimal mix of people and technology to deliver business results.

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