Employee Communication During Mergers

The Conference Board, Inc., 49 pages, June 20, 2000
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This report addresses employee communications before, during, and after a corporate merger or acquisition. Best practices and examples from companies that have achieved successful employee communication are also presented.

Document Highlights

During a merger, the new strategic directions, business priorities, organization dynamics, and values that need to be conveyed combine with employees' strong personal concerns to create an enormous demand for accurate and timely information. This paper examines employee communications before, during, and after a merger.

Topics covered:

  • communications strategy
  • reducing employee fears and anxieties
  • the processes and content of merger communications
  • communicators and their responsibilities
  • communications media
  • long-term communications

Special features:

  • incorporates results of two surveys administered to senior executives at companies that had recently undergone M&As, an additional survey on change management, interviews and follow-up discussions with members of The Conference Board's Working Group on Mergers and Acquisition Effectiveness, and information from speakers at previous Conference Board conferences on mergers
  • more than 10 tables and charts
  • 'What to Do When' from Lucent Technologies Manager's Transition Toolkit
  • suggestions on communicating via the Web

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