Job Satisfaction 2020: The Peak Before the COVID-19 Pandemic

The Conference Board, Inc., 22 pages, September 22, 2020
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The Conference Board Job Satisfaction survey is a barometer of satisfaction from the perspective of US workers, based on workers’ perceptions of their current role and their workplace environment. This report outlines the results from November 2019 survey.

Document Highlights

In 2019, before the global COVID-19 pandemic, The Conference Board conducted its annual Job Satisfaction survey. The survey showed that overall job satisfaction had increased for the ninth consecutive year, climbing to its highest of 56.3 percent. Much of the improvement in job satisfaction in recent years was a result of the decade-long improvement in labor market conditions: satisfaction with components related to the labor market, such as job security and wages, improved more than other components. Because satisfaction is influenced by labor market conditions, the COVID-19 pandemic is likely to significantly change the trajectory of job satisfaction in the US.

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