Chapter 1—Why Benchmark?
- What Are the Benefits of Benchmarking?
- Why Benchmark Health Care System Performance?
Chapter 2—The Benchmarking Process
- Defining a Benchmarking Framework
- Selecting the Comparators
- Presenting Benchmarking Results: Choosing a Ranking Method
- Limitations of Benchmarking
Chapter 3—Health Benchmarking at Work in Canada and Internationally
- Healthy Provinces, Healthy Canadians: A Provincial Benchmarking Report
- Learning From the Best: Benchmarking Canada’s Health System
- Aiming Higher: Results From a State Scorecard on System Performance
Chapter 4—CASHC Provincial Health Care System Benchmarking Framework
- Proposed Framework
- Proposed Ranking Methodology
Appendix A—Description of CASHC Provincial Benchmarking Indicators
- Health Status
- Lifestyle Factors
- Health System Performance
- Health System Resources
Appendix B—Examples of Health and Health Care System Benchmarking
- Canadian Examples
- International Examples
Appendix D—Workshop Participants: Organizations