Hurricane Sandy was a stark reminder that even mature response organizations with well-thought-out plans and deeply experienced staff can be taken off guard. The disaster proved that emergency management agencies must always be looking to improve their scenario-based planning and make continuous efforts to anticipate potential obstacles to the execution of their plans.
In May 2014, The Conference Board of Canada’s Centre for National Security conducted a study tour to New York City to hear first-hand how authorities and critical infrastructure operators responded to Hurricane Sandy. Participants in the study tour had the opportunity to engage with senior officials from municipal, state, and federal levels of government; representatives of leading private corporations; as well as some of the volunteer organizations that played a role in response and recovery efforts.
Join the Conference Board’s own Dr. Satyamoorthy Kabilan as he details the findings of this tour, and what lessons other agencies can learn about emergency response before, during, and after the crisis hits.