Better Workplace Conference 2019

September 30–October 2
Whistler Conference Centre

Leadership. Well-Being. Safety.

Photo: Tourism Whistler/Mike Crane


Days Hours Minutes Seconds

Conference Overview

Employees who are engaged get a sense of passion, joy, and reward from coming to work. How much of your workforce comes to work each day because they want to? How much thinks they must?

Create a better workplace and turn your “must come to work” employees into “want to come to work” employees.

Join us September 30 to October 2, 2019, in Whistler, B.C., for Canada’s foremost event dedicated to building Better Workplaces for the future.


September 30

1:00 pm

Workshop 1:
The Working Mind: Employee Session

The Working Mind is an evidence-based training program designed to address and promote mental health and reduce stigma in the workplace. The course includes a self-assessment tool, healthy coping strategies and contact-based education. Modules include:

  • Mental Health and Illness in the Workplace
  • Stigma and Discrimination in the Workplace
  • Warning Signs
  • Self-care
  • Creating a Supportive Workplace
  • Practical Application

Workshop attendees will receive a certificate of participation. Seating is extremely limited!

Jacqueline M. Mann

Jacqueline M. Mann

Registered Clinical Counsellor

1:00 pm

Workshop 2:
Operationalizing Workplace Mental Health: Strategy to Action

While there are many components to a successful Psychological Health and Safety Management System (PHSMS), a program will not work without the buy-in of leaders and champions within an organization.

In this session we will operationalize workplace mental health to dig into common pain points, challenges, and opportunities organizations face. This ranges from how to create an atmosphere where employees feel safe, how to support employees who are healthy, and how to support employees when they need help. When it comes to workplace mental health this can be challenging as employees and leaders lack training, lack confidence, and don't know what to do. This session will build your confidence and abilities to address workplace mental health by:

  • strengthen your ability to have conversations with employees about mental health
  • understanding what to do when an employee needs help
  • building coaching and leadership tools to positively support a mentally healthy workplace
  • develop coping skills that can facilitate your resiliency
Bill Howatt

Dr. Bill Howatt

Chief of Research, Workforce Productivity
The Conference Board of Canada

1:00 pm

Workshop 3:
The Feedback Friendly Workplace

Feedback promotes better awareness, which leads to better choices and ultimately generates better results. And yet many of us don’t feel comfortable or confident giving feedback (or receiving it!). In this workshop you will:

  • Explore the role of feedback in driving performance and engagement in the workplace
  • Shift your mindset for giving, seeking and receiving feedback
  • Build your skills in providing specific, consistent feedback
  • Apply a simple, easy-to-remember model to practice giving positive or reinforcing feedback, and constructive or redirecting feedback
Nicole Pitt

Nicole Pitt

Senior Manager,
The Niagara Institute

October 1


The Five Question Leader

Managers and leaders find themselves stuck in three vicious circles. They are frustrated by teams that have become over dependent on them. They’re overwhelmed by the amount of work they have to do. And they are disconnected from their own Great Work—the work that has impact, the work that has meaning.

Sound familiar?

Breaking out of those vicious circles is simpler than you might think. Mastering five essential questions can help managers and leaders increase the focus, courage and resilience they need to have more impact in the work they do.

In this practical, interactive and engaging keynote, participants will:

  • Discover the three vicious circles that keep managers—and their teams—stuck
  • Learn the five core questions they need so they (and those they lead) can focus on the work that matters
  • Get three quick-to-master techniques to ask a question well (it’s harder to do than it sounds!)
  • Find the Best Coaching Question in the World (and it has just three words)
  • Understand how to apply the New Habit Formula to convert insight into new, sustainable behaviours



Michael Bungay Stanier

Founder and Chief Executive Officer,
Box of Crayons

We are working hard to develop an outstanding program and will update this page as soon as the agenda is complete. Please come back soon.



Early Bird Rate
(Expires June 30)





Optional pre-conference Workshops are available to Conference attendees only.



*Limited spaces available. Reserve your spot now.

Trail hiking in a temperate forest

Photo: Tourism Whistler/Justa Jeskova

Industry Leaders

Michael Bungay Stanier

Michael Bungay Stanier

Founder and Chief Executive Officer, Box of Crayons

Warren Macdonald

Doug Keeyley

Chief Executive Officer and Chief Storyteller, The Mark of a Leader

Charles Boyer

Senior Network Manager, Workplace Health
The Conference Board of Canada.

Bill Howatt

Dr. Bill Howatt

Chief of Research, Workforce Productivity
The Conference Board of Canada

Monika Slovinec D'Angelo

Monika Slovinec D'Angelo

Director, Health, Healthcare and Wellbeing
The Conference Board of Canada

Nicole Pitt

Nicole Pitt

Senior Manager, Facilitation and Program Delivery,
Niagara Institute

Other Speakers

Delegate Experience

Photo Credit: Tourism Whistler/Mike Crane

Photo Credit: Destination Canada

Photo Credit: Tourism Whistler/Justa Jeskova

Photo Credit: Tourism Whistler/Justa Jeskova

Photo Credit: Tourism Whistler / Andrew Doran

Photo Credit: Tourism Whistler / Mike Crane

Benefits of Attending

Network with wellness professionals at the top tiers of their organizations at this event. The Council of Workplace Health and Wellness includes members from some of the biggest organizations in Canada, including TELUS, Loblaws, Air Canada, Fraser Health, WorkSafeBC, Government of Canada and more. Let’s build a path forward together.

Two people drinking wine before a fire at the Mallard Lounge, Whistler

Photo: Destination Canada


Photo: Joern Rohde/

Conference Venue

Whistler Conference Centre
4010 Whistler Way
Whistler, BC, V8E 1J2


The Westin Resort & Spa, Whistler
4090 Whistler Way
Whistler, BC, V8E 1J3
(604) 905-5000

Conference fees don't include accommodations. Please contact the hotel directly for reservations, and mention Better Workplace Conference 2019 to receive the preferred rate of $189.00. Please check back soon for an online reservation link and more details.

Shuttle Service

We’re happy to be providing conference delegates with a complimentary shuttle service from Vancouver Airport to The Westin Resort and Spa, Whistler on Monday, September 30th and from The Westin Resort and Spa, Whistler to Vancouver Airport on Wednesday, October 2nd. Check back for shuttle times and further details.

Photo: Tourism Whistler/Mike Crane

Program or Registration Questions?

Send us an e-mail

Insights. Understanding. Impact.

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© Copyright 2018 The Conference Board of Canada*
255 Smyth Road, Ottawa ON K1H 8M7 Canada
*Incorporated as AERIC Inc. Agreement No. 40063028

The details of this event are subject to change. Please revisit this page periodically for updated information.