Access document

(you will be asked to sign-in)

To see if you are entitled to get this research for free, take a minute and create a free e-Library account. This will let us determine if someone else at your organization has already purchased access to this material.

Employee Engagement: Driving Engagement From the Middle

The Conference Board of Canada, 76 pages, September 17, 2018
Report by ,
4.0/5 based on 2 reviews
(You must be signed in and entitled to rate this report)
Most Canadian employees are disengaged, despite growing awareness of the value of a highly engaged workforce. This research uses The Conference Board of Canada’s employee engagement model to explore engagement at the middle manager level.

Document Highlights

Despite growing awareness of the value of a highly engaged workforce, employee engagement scores for most organizations across Canada remain low. In fact, across Canada, approximately seven out of 10 employees are disengaged.

The most influential driver of employee engagement is confidence in senior organizational leadership. Strong leaders not only have the ability to create a compelling vision for their organizations, but can also effectively communicate that vision and establish trust with their employees. This is where middle managers come into play—their alignment with senior leaders is essential to successfully reach this step.

This research uses The Conference Board of Canada’s employee engagement model to explore engagement at the middle manager level (driven by engaged senior leadership) and the implications of middle managers being effectively aligned with senior leaders.

Table of Contents

Executive Summary

Chapter 1—Introduction

  • What Is Employee Engagement?
  • About This Report

Chapter 2—Why Focus on Middle Managers?

  • Manager Engagement in Context
  • The Impact of Employee Engagement From the Top Down
  • Employee Engagement Trends Driving Middle Manager Engagement Research
  • Summary

Chapter 3—Employee Engagement Impacting Organizational Outcomes

  • The Employee Engagement Index
  • Confidence in Senior Leadership
  • Impact of Employee Engagement on Organizational Outcomes

Chapter 4—Prioritizing Strategy

  • Cultivating Confidence in Senior Leadership
  • Fostering a Culture of Career Development and Growth
  • Practices That Increase Acknowledgement and Recognition
  • The Multiplier Effect of Senior Leadership
  • Summary

Chapter 5—Conclusion

Appendix A—TalentMap Respondents

Appendix B—Canadian Engagement Survey Respondents

Appendix C—Methodology

Appendix D—Cluster Profiles

Appendix E—Bibliography

Access document

(you will be asked to sign-in)

To see if you are entitled to get this research for free, take a minute and create a free e-Library account. This will let us determine if someone else at your organization has already purchased access to this material.