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Digital Transformation: What's the Role of HR Case Study—Assurant

The Conference Board, Inc., 6 pages, April 25, 2018
Case Study
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Assurant’s digital strategy had many components, including several that are central to HR: culture change, leadership development, organizational effectiveness, skill development, and change management. HR was involved from the get-go.

Document Highlights

Assurant decided it wanted to participate in digital disruption, rather than have digital disruption done to it. To succeed, it needed HR’s help. Assurant’s journey from a traditional risk-management company to one that is seizing new opportunities is an object lesson in digital transformation. By building digital savvy at the executive level, opening its borders to outside expertise, addressing cultural barriers, and adapting its talent strategy to the new realities, Assurant is equipping itself for the digital future. 

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