The Path to Better: Improving Quality in our Health Care Systems

The Conference Board of Canada, June 14, 2016
Recorded Webinar
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Quality improvement in health care is one of the greatest opportunities of our generation. It plays a critical role in helping Canada's health care system deal with two daunting problems: large variations in quality of care and the lack of appropriate measures to ensure that many patients (especially high risk ones) receive the care and support they need, when they need it. Key dimensions of the quality agenda include the triple aim of health care and the six dimensions for improvement identified by the Institute of Medicine. But are current plans on the right track? What can health stakeholders do now to help create a better healthcare system moving forward?

In this webinar, Dr. Joshua Tepper will outline five key steps health system stakeholders must take to ensure that best practices are implemented and become the normative standard of care for everyone. These steps include teaching people the skills they need, adopting electronic health records and information technology systems, looking at systems rather than sectors, discussing and learning from failure, and selecting quality leaders. These steps will drive the quality agenda and will help us collectively ensure the quality health system Canadians deserve.

Webinar Highlights

Join Joshua Tepper, Family Physician, and President and CEO of Health Quality Ontario (HQO), for this 60-minute webinar, in which you will learn about:

  • The skills needed to understand and implement improvements
  • The role electronic health records and information technology systems will play in revolutionizing our health care system
  • The advantages of integrated systems
  • How to face, embrace, and learn from failure
  • The importance of leadership in driving the quality agenda

About Joshua

Photo of Dr. Joshua TepperDr. Joshua Tepper is a family physician and the President and Chief Executive Officer of Health Quality Ontario (HQO). An arm’s length agency of the provincial government, HQO works in partnership with Ontario’s health care system to support a better experience of care and better outcomes for Ontarians.

Before joining HQO, Joshua was the inaugural Vice President of Education at Sunnybrook Health Sciences Centre. Prior to that, he was Ontario’s first Assistant Deputy Minister in the Health Human Resources Strategy Division of the Ontario Ministry of Health and Long-Term Care. Joshua has also been active on a national scale as the senior medical officer for Health Canada, an adjunct scientist at the Institute for Clinical Evaluative Sciences (ICES), and a research consultant for the Canadian Institute of Health Information (CIHI). He has received several provincial and national awards for his leadership in these positions.

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