Employers say literacy training enhances employee performance and helps employees transfer successfully between jobs, departments, and business units. It improves teamwork, self-confidence, and problem-solving skills, and increases initiative, they add.
Yet most employers do not operate a literacy training program. Many are unfamiliar with the benefits a literacy program confers or how to start and operate one.
This report helps employers who have or are thinking about starting a literacy program. It explores common barriers and provides solutions and links to resources, including experts, that prepare the reader for action.
Based on a statistically valid, national survey and supported by in-person and telephone interviews, the report summarizes the findings of a two-year, federally funded research project. Companion pieces include a literature review, an on-line facility, a brochure, and a series of best practice case studies.