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Balancing Effectiveness and Efficiency: Driving Value-Based Health Care Through Clinician Engagement

The Conference Board of Canada, 56 pages, September 28, 2018
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This report describes several foundational components of clinician engagement with the intention of helping various stakeholders improve the effectiveness and efficiency of their organizations’ clinician engagement processes.

Document Highlights

Balancing Effectiveness and Efficiency describes several foundational components of clinician engagement with the intention of helping various stakeholders improve the effectiveness and efficiency of their organizations’ clinician engagement processes. The report is based on a literature review and interviews with 21 key stakeholders—across Canada and globally—in varying contexts and roles related to clinician engagement. Chapter 1 explains the meaning of value in health care. Chapter 2 discusses the significance of clinician engagement and gives an overview of typical strategies and activities in the clinician engagement space. Chapter 3 explores the strategy considerations for engaging clinicians in the procurement process and presents a general model to describe how clinician engagement can be effectively and efficiently applied. Chapter 4 examines considerations for optimizing clinician engagement. The report concludes (Chapter 5) with some overall recommendations for stakeholders.

Table of Contents

Executive Summary

Chapter 1—Introduction

Chapter 2—The Why and How of Engagement

  • Why Engage Clinicians
  • Engagement Strategies and Activities

Chapter 3—Framework for Effective and Efficient Application

  • Overarching Strategy Considerations

Chapter 4—Optimizing the Process

  • End Users
  • Networks
  • Senior Leadership
  • Relationship Management
  • Communication
  • Education
  • Compensation

Chapter 5—Conclusion

  • Implications and Recommendations

Appendix A—Glossary of Terms

Appendix B—Bibliography

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