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Scaling the Wall: From HR Metrics to Evidence-Based Analytics

The Conference Board of Canada, 41 pages, March 20, 2018
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4.4/5 based on 7 reviews
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This report looks at where Canadian organizations stand with respect to adopting human resources (HR) analytics for better decision-making and how HR can lead the way in making evidence-based decision-making the norm.

Document Highlights

Organizational leaders are increasingly looking for reliable facts and trends to support workforce-related decisions. If human resources (HR) is to be a strategic business partner, it must have the evidence to demonstrate which of its activities and strategies contribute most to business outcomes. This report looks at where Canadian organizations stand with respect to adopting human resources (HR) analytics for better decision-making and how HR can lead the way in making evidence-based decision-making the norm. The report presents primary data gathered from participants at a series of HR metrics and measurement workshops offered by The Conference Board of Canada in 2016 and 2017, supplemented by information from a follow-up survey and other secondary sources. It examines the increasing organizational demand for analytics, barriers encountered by participants, and how the 6 A’s model of evidence-based management promoted by the Centre for Evidence-Based Management could be a useful tool to guide data collection by HR practitioners.

Reviews

Christina Matisons -  April 20, 2018
Loved the report and firmly believe that as HR professionals we need to support greater capability around evidence-based decision-making.
 
Dianne Toshack -  April 13, 2018
This report/research is timely & relevant and reflects the current challenge accurately in terms of organizations being receptive to adopting HR analytics for better decision-making.  I think this will be a great resource to help us to move forward.
 
Randi Ludlam -  April 9, 2018
Makes a good case for the importance of Evidence-Based Analytics.  
 
Dorothy Brasset -  April 6, 2018
I appreciated how the model of evidence-based management was used.
 
Bruce Dust -  April 4, 2018
Metrics are important; more important is avoiding the fixation on measurement itself.  This should be balanced against books such as Jerry Z. Muller's 'The Tyranny of Metrics'. With acquiring and appraising evidence being identified as some of the more difficult tasks for HR professionals, this identifies some areas for PD workshops.  Getting managers to buy into evidence over their beliefs is a problem not limited to HR.  A more data/evidence driven HR would be a good development and since the 'rest' of business is in the same state as HR (p. iv) if HR Departments work with their enterprise,  it would be to the benefit of HR.
 
Trevor Maber -  March 31, 2018
Speaks to a key challenge facing HR but still unclear how to tackle the readiness and acceptance to shift HR to evidence-based decision making.
 
John Rask -  March 26, 2018
 

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