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When Trust is Breached: Disaster Recovery Plans for Serious Ethical Issues

The Conference Board of Canada, November 12, 2015
Recorded Webinar
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A breach of trust by your company, its employees, or even its suppliers can have serious repercussions for a company’s reputation and its shareholders. The emissions testing scandal at Volkswagen is demonstrating the high cost when a company's ethics are questioned. These include: anger from consumers, denunciation in the media, and serious drops in share prices. Social media has increased the speed that alleged misconduct by employees can harm the company’s reputation. This year, Forbes Magazine reported that reputation risk is a top concern for CEOs. Despite this, few companies spend the necessary time planning and preparing for a company’s response to a serious loss of trust in the corporation through ethics or compliance breaches. Is your organization ready for such an event?

Trailblazing ethics and compliance professional Kathleen Edmond, Partner, Robins Kaplan LLP, will share her insights into why it’s more important than ever that compliance professionals actively participate in conversations about what to do if and when a breach of ethical conduct is made.

Kathleen will share her perspective on the necessary steps senior executives and boards must take to prepare for and effectively respond to these situations. Understanding that the best defense is a good offense; boards must take lead in establishing a corporate culture of ethics and communicate it successfully across the organization. This session will provide practical suggestions for developing and maintaining an effective ethical disaster response plan, as well as provide key insights on how to build a culture that can helps to mitigate reputational risk before it occurs.

Webinar Highlights

In this session, Kathleen will explore:

  • Ways to create framework and boundaries for a successful disaster recovery plan;
  • How to communicate and set ethical culture to help avoid compliance breach;
  • Guidelines to help determine the appropriate level of transparency with shareholders, employees and media;

About Kathleen

Photo of Kathleen EdmondKathleen Edmond has spent the majority of her legal career in corporate ethics and compliance. As Chief Ethics Officer for Best Buy from 2004–2014, she built and subsequently led the company’s Ethics Office. Ms. Edmond is probably best known for her leading-edge communications initiatives in creating a connected, ethical culture within the organization that supported business strategy, vendor integrity, and customer engagement. She has won national awards for her innovative and exemplary leadership in her field, and her original use of social media in furthering a transparent, ethical business operation, is groundbreaking. Ms. Edmond’s current role is Partner at Robins Kaplan LLP and was most recently honored with the 2015 Lifetime Achievement Award from Women in Compliance in London.

Prior to practicing law, Ms. Edmond earned a Master’s of Business Administration with a concentration in Business Ethics, from the University of St. Thomas, and a Masters in Social Work from the University of Minnesota. Over the course of her career she has worked with a wide range of clients representing industries ranging from retail, healthcare, professional sports, and insurance, to nonprofit, public institutions.

The Second Phase of Canada’s Digital Privacy act is coming… is your organization prepared? Find out how to ensure you are compliant at Preparing for the Digital Privacy Act: Round Two of Privacy Regulation in Canada on January 14, 2016.

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