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Custom Services

Meeting Customer Needs

The goal of the CRC is to make members more effective and their companies more competitive. Members look to the CRC staff for insights into compensation and human resources management issues and strategies. Topic areas include:

  • HR function
  • Recruitment and retention
  • Performance management
  • Employee recognition
  • Turnover
  • Flexible work arrangements

Member Surveys

Surveys are tailored to meet the needs of the requesting member. Aggregate results are available only to members of the Centre. Recent member surveys include:

  • Scare Skills
  • Maternity and Parental Leave
  • Recruitment Practices
  • Substance Use and Addiction Policy


Upon request, our staff of experts will provide individual or group briefings to discuss concerns specific to the member organization or to review research in more depth, always tailored to the members' needs.

Research Publications

A major element of the Centre's activity is to undertake and publish high-quality, timely reports on leading issues in the areas of compensation, industrial relations and human resources. The CRC publishes three regular reports:

  • Compensation Planning Outlook (annual)
  • Industrial Relations Outlook (annual)

Other recent reports published under the auspices of the Centre include:


CRC brochure

CRC brochure cover image  Download the CRC brochure(PDF)

CRC Mailing List

E-mail us to join our mailing list for updates about CRC’s latest research and activities.

Contact Us

Leane Swales

Senior Coordinator, Human Capital Research
Email imagee-mail Leane

Amanda Holmes

Senior Research Associate, Human Capital Research
Email imagee-mail Amanda

Allison Cowan

Director, Human Capital Research
Email imagee-mail Allison