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Building High Performance Teams

Tuesday, May 9, 2018 • Albany Club • 91 King Street East • Toronto ON

The Niagara Institute Partnership with The Success Group Inc. (Joel Wilkinson)

Building High Performance Teams is for team members from a single organization or individuals who want to learn and take away a proven process and tools for developing highly effective teams

Program Elements

  • Learn the key elements for creating highly effective teams
  • Understand the leader’s role in creating highly effective teams
  • Work through practical exercises in generating personal and team commitment, engagement and accountability that can be employed to generate these same elements in your own teams and organizations
  • Learn and practice tools for giving and receiving highly effective “impact” feedback for generating greater levels of team engagement and holding each other accountable

Participants will engage in individual and small group exercises to deepen the learning and each participant will leave with a workbook including their completed exercises, key learnings, and useful tools to support the application of their learning back to the workplace.

Two colleagues discussing a report

Who Should Attend?

This program is designed for both experienced and new managers/leaders. It is appropriate for anyone who is in a position of leading a team whether it be a team of direct reports, a project team, or an executive team. The program will be most relevant for leaders looking to build a greater sense of team commitment, accountability and performance.

Your Facilitator

Joel Wilkinson

Joel Wilkinson

M.Sc., R.Psych., PCC

Joel is an executive coach, psychologist, and organizational consultant. Throughout his more than 20-year career, Joel held internal leadership and executive roles in addition to providing consulting services to a wide range of public and private organizations nationally and internationally. As a former leader and executive of several organizations in the IT, organizational development, higher education, and workforce development space, Joel has particular expertise in building highly engaged and effective teams, partnership development, operations management and strategic business planning. His approach with clients is to build deeper awareness, ask powerful questions to facilitate new insights in order to move clients to make better choices in the service of achieving more successful outcomes.

Workshop Agenda


  • Introductions, workshop objectives, and agenda

Activity: Leadership and Team Building

  • Understanding the nature of effective leadership
  • Understanding the elements and characteristics of effective teams
  • Understanding the leader’s role in creating highly effective teams

Activity: Effective and Ineffective Teams

  • Reflect and discuss experiences of a being part of a team.
  • Qualities/elements that made the team effective or ineffective
  • Qualities and behaviours that individuals in the team(s) demonstrate
  • Qualities and behaviours that the team leader(s) demonstrate

Leadership, Leader Impact, Motivation, and Engagement

  • Key leadership theories
  • Impact of a leader
  • Employee motivation and engagement
  • Discretionary effort and the performance curve

Team Effectiveness Overview and Personal Accountability Exercise

  • The core elements required for creating a successful, cohesive and productive team
  • Values, purpose and personal accountability
  • Exercise: personal core values and what is personally and professionally meaningful in the context of their lives and working with the leadership team, their teams, customers and other business units

Team Accountability Exercise

  • Creating a Team Charter—core values, accountabilities and behavioral descriptions most important for the leadership team to demonstrate in terms of how they will act, behave and work together to deliver effective results on their key objectives
  • Larger group discussion

Sustaining, Growing and Extending the Team Building Process

  • Practical activities and exercises for nurturing and extending the team development process
  • Team charter/values moments
  • Acknowledgement box
  • Team goal setting
  • Accountability conversations

The Value of Effective Impact Feedback

  • Presentation of a powerful model and tools for effective communication and giving effective reinforcing feedback for enhancing engagement
  • Accountability conversations for providing constructive and redirecting feedback

Practicing Reinforcing and Accountability Conversations

  • Practice using the tools provided to conduct effective performance and accountability conversations by giving positive and constructive feedback in small groups
  • Exercise to practice using the tools provided to provide impactful reinforcing feedback conversations by giving positive feedback in small groups
  • Group debrief

Goal Setting and Development Planning

  • Documenting goals and action steps to become a better team-building leader
  • Based on today’s activities, individually create at least 2–3 goals, then work with a partner to refine these goals and action steps in SMART format

Summary and Closing

  • Key learnings and takeaways

The details of this event are subject to change. Please revisit this page periodically for updated information.

Workshop Fee

Regular Rate

Questions? Contact: