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Organizational Excellence Service Reports

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Accelerating Growth in the New Normal: Orchestrating Successful M&A and Joint Venture Strategies

Organizations have a unique opportunity to capitalize on deal possibilities and find the right paths for growth in order to stay ahead of their competitors. At The Conference Board 2016 Corporate Development Conference, business leaders learned the skills necessary to adapt to today’s business environment through the successful sourcing, development, and management of new deals and external partnerships. Join our expert panelists as they discuss the steps you need to take to seek out strategic deals that align with your organization’s overall growth strategy while mitigating risks and alleviating stakeholder concerns.

Webinar | February 2017 | The Conference Board, Inc.

Connected Spenders: The Digital Consumer of the Future

The middle class, and other income-based consumer segmentations, is an insufficient concept for identifying and prioritizing growth opportunities across markets in the modern, connected consumer economy. Those frameworks ignore two important considerations: consumer mindset and engagement, and access to goods and services. To address these shortcomings, we have developed a new framework to identify the consumers able and ready to be higher spenders. We call them Connected Spenders—and they will account for 46 percent of the world’s consumption over the next decade.

Webinar | February 2017 | The Conference Board, Inc.

16 Truths about Income Inequality

Short-term thinking has created a corporate culture pushing quarterly numbers over practices that promote solid growth. To combat inequality and its effects, companies must invest in workers, innovation, and long-term projects.

Conference KeyNotes | 10 pages | February 2017 | The Conference Board, Inc.

16 Truths about Change Transformation: Insights from the 2016 Change and Transformation Seminar

Curation is more than a popular buzzword; it’s an effective tool for transforming business. It’s not what a business knows that matters, but how that business organizes and applies that knowledge.

Conference KeyNotes | 7 pages | February 2017 | The Conference Board, Inc.

Beyond Technology: Making the Transformation

A successful digital transformation requires an enterprise approach to strategy and systemic change. The challenge of true digital transformation across the enterprise is to change the organizational culture.

Briefing | 16 pages | February 2017 | The Conference Board, Inc.

Beyond Technology: Executive Summary

In this era of digital abundance, organizational success (and in more than a few cases, survival) will require moving well beyond traditional change initiatives to a complete transformation. It will not be easy.

Report | 12 pages | February 2017 | The Conference Board, Inc.

Beyond Technology: Conclusion and Action Plan

No doubt business leaders are facing a difficult and complex set of challenges as the pace of digital transformation accelerates. There is risk and there is opportunity, and judging from the participants at the Future of Digital Transformation and Innovation unConference, there is certainly excitement, tinged with a touch of anxiety about how to get it done.

Report | 5 pages | February 2017 | The Conference Board, Inc.

Beyond Technology: The Human Element and the New Leadership

Having an advantage in technology is not enough to keep an organization out front in the digital age. It is organizational culture, enlightened leadership, and talent that will ultimately create a sustainable competitive advantage.

Note de rechereche | 17 pages | February 2017 | The Conference Board, Inc.

Beyond Technology: Innovation in the Era of Digital Transformation

The scarcity in the New Digital Economy is not the technology—it's the organizational mind-set to move beyond traditional approaches to innovation.

Report | 11 pages | February 2017 | The Conference Board, Inc.

24 Truths about Organizational Design: Insights from the 12th Annual Organization Design and Diagnostics Conference

We live in a world of continual disruption. Companies that restructure so they can be agile and flexible will be the most successful at dealing with the unknown.

Conference KeyNotes | 18 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Leading through Risk, Disruption, and Transformation

The biggest challenges for CEOs in 2017 come from global volatility and unprecedented disruption. Leaders are coping by focusing on talent, culture, and fiscal discipline, according to our annual CEO survey.

Key Business Issues | 40 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Meeting the Human Capital Challenge

The human capital challenge for businesses in 2017 is about culture and talent. In a year of disruption, CEO respondents to our annual survey emphasize the need for strong organizational cultures that foster inclusiveness.

Briefing | 28 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Meeting the Regulation and Risk Challenge

Meeting the regulation and risk challenge in 2017 means updating contingency plans and cyber risk management, improving agility, and exercising fiscal prudence, according to CEOs responding to our annual survey.

Briefing | 26 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Meeting the Sustainability Challenge

The sustainability challenge for businesses in 2017 is to embed sustainability into performance measurement and strategy and to recognize sustainability as a potential growth driver, say CEOs responding to our annual survey.

Briefing | 25 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Meeting the Operational Excellence Challenge

The operational excellence challenge for 2017: prepare for global uncertainties. That means cost controls and a culture of excellence that lifts employees and builds agility, say CEOs in our annual survey.

Briefing | 25 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Meeting the Innovation and Digitization Challenge

The innovation and digitization challenge for businesses in 2017 is clear: getting up to speed. Most organizations lack the strategy and skills to leverage digital transformation, according to our annual survey of CEOs.

Briefing | 35 pages | February 2017 | The Conference Board, Inc.

CEO Challenge 2017: Meeting the Customer Relationships/Corporate Brand and Reputation Challenge

Meeting the customer relationships/corporate brand and reputation challenge in 2017 is crucial for companies competing in today’s customer-centric, value-centric markets, say CEOs in our annual survey.

Briefing | 24 pages | February 2017 | The Conference Board, Inc.

Alternative Career Solutions for Skilled Immigrants

Alternative careers provide immigrants with the opportunity to find meaningful occupations related to the regulated profession they were originally trained and certified in. These alternative options allow immigrants to use their skills and experience while pursuing licensure in their regulated profession or embark on a new career path altogether. Alternative careers put valuable skills and experience to work and improve labour market integration during, or instead of, lengthy or challenging accreditation processes for internationally educated professionals. Canadian Society for Medical Laboratory Science (CSMLS) are championing alternative careers and their model pioneers the process for provinces and professions across Canada. Through their experience, CSMLS has one-of-a-kind insight into considerations crucial to the process, user feedback from piloting the initiative, data on uptake, and of course, steps to achieve results.

Recorded Webinar | February 2017 | The Conference Board of Canada

The Stewardship of Public Sector Service Excellence

The City of Vaughan is one of the fastest growing municipalities in the Greater Toronto Area. Their vision is to be the City of Choice. How they will get there is outlined in their Service Excellence Strategy Map that is focused on delivering on council commitments, improving the citizen’s experience including service delivery, managing growth and operating more effectively and efficiently. This transformational journey will take time. It is complex, dynamic and requires stewardship, leadership and management while balancing current fiscal responsibilities and commitments. Given this context, the City of Vaughan embarked on a 6-month process to design and implement the development of a plan to sustain the momentum of their transformation journey, and build capacity and focus for the balance of the term of council. At the end of this process they achieved the following critical milestones: unanimous council approval of the Service Excellence Strategy, a shared mindset and commitment from the stewards of the Service Excellence Strategy, an organizational design and alignment of the City’s three-year budget with the priorities and goals of the strategic plan while keeping the tax rate in line with targets set by Council. The City is currently implementing the next phase of their transformation journey.

Recorded Webinar | February 2017 | The Conference Board of Canada

Divergent Views/Common Ground: The Leadership Perspectives of C-Suite Executives and Millennial Lead

This report sheds light on the leadership values and preferences of these two cohorts, and in light of the findings, outlines the steps organizations can take for enhanced performance.

Report | 36 pages | January 2017 | The Conference Board, Inc.

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