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Human Resources Management Service Reports

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The Un-Bossy Boss: Bringing Out the Best in Your Employees

Individual contributors are responsible for bringing their best selves to work, while managers are responsible for bringing out the best in others. A manager has the critical role of translating the organization’s strategy and leadership priorities into something actionable for frontline employees. Strategy execution falls flat if the manager isn’t equipped with the skills and tools to successfully translate the strategy and bring out the best in others. Join us for this 60-minute webinar where Gary Magenta will explore what every manager needs to know to drive business results through people. Through real-life case studies, Gary will share meaningful, practical examples for managers to lead individuals and teams so they can soar to new heights. In business today, organizations have complex strategies they need to deploy. Managers are responsible for engaging and connecting their employees to that strategy. The problem is that many of them are failing to do so, because they don’t have the necessary skills or capability to coach their employees to success. Managers are ultimately the group most responsible for the success or failure of an organization—not the leadership team. Become a better manager and deliver better business results.

Recorded Webinar | May 2015 | The Conference Board of Canada

Investigative Interviewing for HR Professionals: An Introduction to a New Approach

Today's HR professionals face many challenges, none more profound than dealing with the complexities of the interview process. Think about the costs associated with a bad hire. Try negotiating your way through a difficult workplace harassment investigation where your decision making might be based solely on what people have told you. And there may be discipline, termination, arbitration and perhaps litigation to follow. How do you prepare and best protect the assets and reputation of your organization? How do you best maximize your success in any interview.

Recorded Webinar | May 2015 | The Conference Board of Canada

Effectively Managing Absenteeism: New Practices in Absence Tracking and Reporting

Absence and Disability Management programs are common practice in the workplace, but are they working as well as they could be? Effectively managing absenteeism and disability in the workplace is predicated on the strength of the information that employers have at their disposal. With accurate and timely information on the functioning of these programs comes the ability to properly evaluate outcomes, determine merit of services to stakeholders, and demonstrate return on investment in benefit programs. Employers today are collecting more information on absence and disability than ever before, but some may not be collecting any information or the right information, or not using information to its full potential.

Recorded Webinar | May 2015 | The Conference Board of Canada

Best Practices and Processes for Maximizing the Impact of Talent Decisions: Insights from The 2015 Talent Management Strategies Conference

Using the business strategy talent management leaders can map out the key roles of the talent strategy. From there they can determine the pathways employees have to reach these roles, and put a pipeline in place that can be filled for each role.

Report | 12 pages | May 2015 | Sheri Rothman | The Conference Board, Inc.

Developing and Leveraging Innovation Talent Within Firms: Strategies to Improve Innovation Performance

This report identifies and analyzes effective strategies, tools, and approaches that firms can use to develop and leverage their innovation talent.

Report | 85 pages | May 2015 | Jessica Edge, Cameron MacLaine | The Conference Board of Canada

Développer et exploiter le talent d’innovation dans les entreprises : des stratégies pour mieux innover

Ce rapport recense et analyse des stratégies, outils et méthodes que les entreprises peuvent utiliser pour développer et exploiter leur talent d’innovation.Cette publication comprend un résumé en français, suivi d'une version anglaise du rapport intégral.

Rapport | 90 pages | May 2015 | Jessica Edge, Cameron MacLaine | Le Conference Board du Canada

The Talent Revolution: Trailblazers, Bystanders and Casualties

Over the last century and a half, we have moved from the industrial age to an era where finance, operations, customer service, marketing, and technology have all radically changed. The way work is done and the jobs that are available have shifted over that time. Through all of these evolutions and revolutions the employment question has always focused on "jobs". Now, as we enter the era of the talent revolution the way we think about, and succeed, in our vocations is being challenged. It is no longer about "jobs". It is now about the "work" and who will be doing it. As we live and work longer we are finding changes in our workforce that are challenging traditional talent and career structures. Many Boomers today are simply not ready to step away from work, yet there are few organizations with vibrant career paths for the 50+ employee. As a result, the talent escalator stalls and every stair becomes a treadmill rather than a step to more meaningful work. How can you fix your talent succession and leadership development? What is the cost of your Broken Talent Escalator®?

Recorded Webinar | May 2015 | The Conference Board of Canada

Labour Relations and Non-Standard Employment: Protecting Workers, Supporting Business

Provinces across Canada are taking a hard look at their respective employment laws. Recent amendments, brought in by the Stronger Workplaces for a Stronger Economy Act, 2014, made several changes to employment standards, including adding new obligations related to assignment employees working for temporary help agencies. In addition, the Ontario government recently announced that it will launch public consultations in spring 2015 to focus on how the province's employment standards and labour relations laws should be amended to reflect the changing nature of the workplace. These consultations will address "non-standard" working relationships, such as temporary work, part-time and self-employment, in addition to the rising prominence of private sector services. Similarly, the Alberta government announced that it is looking at public sector labour relations and considering changes to the province's collective bargaining model, particularly as it relates to essential services. In New Brunswick, health care unions are working with the province to examine new options for representation following a recent and complex mediation-arbitration process. But what exactly will these changes mean for the business and labour environment going forward? Will your organization be affected? And if so, are you ready to make the changes necessary to remain in compliance with the new standards?

Recorded Webinar | April 2015 | The Conference Board of Canada

The Conference Board Human Capital in Review™: Focus on Diversity & Inclusion (Vol. 5, No. 1, 2015)

This publication explores hot topics within diversity and inclusion research by providing actionable summaries of contemporary literature. This issue explores future trends in board diversity and paternity/parental leave policies, among others.

Report | 20 pages | April 2015 | Michelle Kan, Amanda Popiela, Rebecca L. Ray | The Conference Board, Inc.

Compassion Fatigue: Managing to Prevent Stress and Emotional Trauma

Compassion fatigue is defined as the cost of caring for others in emotional pain. Employees in helping professions (such as EMT’s, firefighters, and police officers) can be profoundly affected by their work, particularly when exposed to traumatic events. They can also be negatively affected when they hear clients talk about trauma they have experienced or when helping adults and children who have just been victimized. In addition, helping professionals often work with clients who are chronically in despair, witnessing people’s inability to improve their very difficult life circumstances, or feel helpless in the face of poverty, and emotional anguish. In a twist of fate, the very human factor that makes a helping professional successful—empathy—can also make them vulnerable to being profoundly affected and even possibly damaged by their work. So what can be done to combat this serious issue? How can employers protect their employees who work in high stress and trauma-exposed work environments?

Recorded Webinar | April 2015 | The Conference Board of Canada

Leadership in the 21st-Century: Modern Decision-Making for Complex Problems

What is the key to leadership in today’s business environment? Tremendous social and technological forces are radically reshaping the world—so much so that the way we typically tackle problems has become outdated. In order to meet the complexity of the challenges they face, leaders in every sector need to completely rethink their role, particularly in their management of increasingly age-diverse employees. But where to start? In this 60 minute webinar, Ted Cadsby discusses how 21st century challenges are qualitatively different from the ones that previous generations faced, and how our traditional approach to problem solving is poorly suited to the complexity of modern business. Ted explains the significant implications of this knowledge gap for leaders and outlines the unintuitive but powerful ways that leaders can harness the hidden power of their teams. First and foremost, he reveals the key to leadership in today’s world—a feature that is rarely talked about, but is increasingly crucial.

Recorded Webinar | April 2015 | The Conference Board of Canada

Engaging Employees Through Career Growth and Development

When it comes to professional development, what younger workers expect from their employers can be challenging to deliver. While career growth and development is a known driver of employee engagement, employers in most sectors of the economy are not growing fast enough to provide the rapid promotions that employees would like. Expectations are increasing with regards to professional development, but loyalty to organizations is decreasing even quicker, creating a dilemma for the employer. How can organizations manage this balancing act and leverage growth and development to help foster an engaging workplace culture?

Recorded Webinar | March 2015 | The Conference Board of Canada

Accessibility at Work: The Business Case for Inclusive Workplaces

Accessible workplaces and employment practices that support people with disabilities are an emerging priority for Canadian businesses. This is especially important in Ontario, with the new provincial Accessibility Standard for Employment under the AODA phasing in. In this 60 minute webinar with Ruth Wright and Alicia Cameron, these new regulations will be translated into concrete HR practices that promote accessible employment.

Recorded Webinar | March 2015 | Alicia Cameron, Ruth Wright | The Conference Board of Canada

Alcohol and Drug Abuse in the Workplace

Substance misuse and abuse in the workplace has been linked to workplace absenteeism, productivity loss, on-the-job accidents and injuries, sick leave and health benefits claims, workplace violence and harassment, increased legal exposure, and more. Yet despite these serious concerns, substance misuse in the workplace is often misunderstood, leading to poor management and the potential for further exacerbation of both personal and organizational issues. The Conference Board has undertaken a research study to learn more about this issue. During the course of the study, our researchers examined: the perceived impact of substance use on a number of key workplace indicators (e.g., job performance, customer satisfaction, turnover, legal liabilities, accidents and injuries, sick leave and benefits costs, grievances and arbitrations, and violence, bullying and harassment); the extent to which employers understand substance abuse and see it as important workplace issue; and the extent to which employers have taken steps within their organization (e.g., policies, practices) to mitigate its impact.

Recorded Webinar | March 2015 | Louise Chenier | The Conference Board of Canada

Buy, Build, Borrow, or None of the Above? New Options for Closing Global Talent Gaps: Strategic Over

With talent shortages looming, companies may rely too much and too quickly on their default strategies without asking the right questions or fully examining available options. This report helps CEOs and CHROs determine the optimal solution to talent gaps.

Report | 8 pages | March 2015 | Mary B. Young | The Conference Board, Inc.

The Gateway to Effective Employee Engagement and Improved Performance: Insights from the 2014 Talent

Companies are realizing the best talent is often already employed and that the best way to attract them is to have a strong talent brand.

Report | 12 pages | March 2015 | Corporate Authorship TCB | The Conference Board, Inc.

2015 Industrial Relations Outlook Webinar

The Conference Board of Canada has just released the Industrial Relations Outlook 2015 . The latest edition of this popular report expects that the climate of moderate economic growth will likely temper expectations at collective bargaining tables across the country in 2015. Get the story behind the numbers and join us for the 60 minute webinar that showcases the research findings and brings the report to life. Come away with insights you need to deal with today's collective bargaining climate.

Recorded Webinar | February 2015 | Bryce Swerhun | The Conference Board of Canada

Workplace Bullying Primer: What It Is and How to Manage It

This briefing provides an introduction to workplace bullying and offers businesses and organizations some foundational tools for beginning to address workplace bullying in a more proactive manner.

Briefing | 39 pages | February 2015 | Ruth B. McKay, Ph.D., Jae Fratzl, M.A., A.T.R. | The Conference Board of Canada

ABC de l'intimidation en milieu de travail : Définition et solutions

Cette introduction à l’intimidation en milieu de travail donne aux entreprises et aux organisations quelques outils de base pour lutter contre ce phénomène de manière plus proactive. Cette publication comprend un résumé en français, suivi d'une version anglaise du rapport intégral.

Briefing | 43 pages | February 2015 | Jae Fratzl, M.A., A.T.R., Ruth B. McKay, Ph.D. | Le Conference Board du Canada

Rethinking Today’s Succession Strategies to Address Tomorrow’s Business Reality: Insights from the 2014 Succession Management Conference

To successfully address future business challenges, organizations need to be strategic about how they plan for future leadership. This includes identifying high performers early and preparing leaders through experiential learning.

Conference Keynotes | 11 pages | February 2015 | The Conference Board, Inc.

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