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Custom Services: Meeting Customer Needs

The goal of the CRC is to make members more effective and their companies more competitive. Members look to the CRC staff for insights into compensation and human resources management issues and strategies. Topics recently investigated at the request of individual members include:

  • Developing Total Rewards Statements
  • Structure of the HR function
  • Talent Segmentation Practices
  • Best practices in recognition programs
  • Performance Distribution and Forced Ranking

Member Surveys:

Surveys are tailored to meet the needs of the requesting member. Aggregate results are available only to members of the Centre. Recent member surveys include:

  • Vacation Entitlement for mid-career Hires
  • Policies and Practices on Internal Job Postings
  • Closing or Converting Defined Benefit Plans for Unionized Employees
  • Telework Policies
  • On Call / Call-Back Pay Practices

Briefings:

Upon request, our staff of experts will provide individual or group briefings to discuss concerns specific to the member organization or to review research in more depth, always tailored to the members' needs.

Research Publications:

A major element of the Centre's activity is to undertake and publish high-quality, timely reports on leading issues in the areas of compensation, industrial relations and human resources. The CRC publishes three regular reports:

  • Compensation Planning Outlook (annual)
  • Industrial Relations Outlook (annual)
  • Compensation of Boards of Directors (biennial)

Other recent reports published under the auspices of the Centre include:

  • A State of Unpreparedness: Canadian Organizations’ Readiness for a Pandemic
  • Merit Pay in Unionized Environments
  • Communication: The Key to Maximizing Your Total Reward Investment