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Sales Administrator, Subscriptions

We are seeking an outgoing, results-orientated sales administrator to join our team. The successful candidate will play a crucial role in starting the sales cycle in support of delivering profitable new business revenue growth for our e-Library subscriptions business across the country.

The e-Library is a repository of Conference Board of Canada publicly available research in three broad categories: Economic Trends, Organizational Performance and Public Policy. Customers gain access to this research through a subscription model.

Reporting to the Director, e-Library and e-Data, this is a full-time permanent position located in our Ottawa office and is available immediately.

Principal Duties

  • Schedule new, and follow-up appointments for the Subscription Sales Team.
  • Manage follow-ups with prospective customers as directed by the Subscription Sales Team. 
  • Using the Opportunities Module (CRM), create and maintain opportunities which includes key contact information and detailed notes on conference calls, sales cycle progress and follow ups.
  • Participate in the development of sales campaigns and manage the Subscription Sales Team’s e-mail traffic using Marketo.
  • Manage and direct in-coming calls and e-mails in a fast, efficient and courteous manner.
  • Develop and maintain strong relationships with external clients.
  • Provide administrative support to the Director, e-Library and e-Data, specifically customer briefings and expense reports for out-of-town travel.

Skills & Qualifications

  • Minimum of 2 years’ experience in a competitive sales environment
  • Strong customer service orientation
  • Well-developed and effective communication, relationship management and interpersonal skills
  • Ability to exercise diligence and close attention to detail
  • Ability to work independently as well as in a team
  • Well-developed technical abilities using Microsoft Office.
  • Ability to be proactive, multi-task and deliver on deadline
  • Bilingual in English and French would be considered an asset


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