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Research Associate, Accessible and Inclusive Workplace Practices

Our research team on Diversity and Inclusive Workplace Practices (D & I) is growing. We run a dynamic practice where we develop thought leadership and deliver problem solving information and education through our multiple lines of business. Our services include: Custom Research/Advisory Services, Executive Peer-to-Peer Network Programs, Benchmarking Research/Metrics, Educational Workshops, Webinars and Conferences.

As a Research Associate you will be part of a professional research team and will primarily support research, executive networks and educational lines of business related to diversity, accessibility and inclusive workplace practices. Knowledge of human resources management is also important.  As a researcher, you work well on a team, but also enjoy the autonomy to work on your own. You will work with a team that manages peer networks of human resources executives and D & I professionals. This involves both program and business development. As you grow with us you will also have an opportunity to identify and conceptualize strategic research issues, support major research projects, and utilize your experience with qualitative research methods to produce high quality written work.

Background and/or exposure in the field of diversity and inclusive workplace practices is a definite asset – with particular experience and interest in helping organizations become more accessible for people with disabilities. You are curious about, and keep up to date on emerging issues, trends and global best practices in diversity, inclusion and great work environments generally. You have an entrepreneurial flair and enjoy business development.

Working closely with our senior research lead for our diversity and inclusion area, this position is a full-time permanent opportunity, located in Ottawa and available immediately.

Principal Duties

We are looking for a candidate with intellectual curiosity about the people side of the business, a passion for learning, a commitment to deliver high quality service to customers, and a flare for communicating. You thrive on thinking strategically and responding quickly to multiple priorities and deadlines.

  • Provide project support for ongoing work on helping organizations become more accessible for people with disabilities.
  • Conduct applied qualitative and quantitative research on a broad range of topics with the field of strategic human resources, diversity and accessibility.
  • Analyze and synthesize complex survey/research results into key messages for senior executives and decision makers.
  • Produce research briefings, reports and presentations.
  • Communicate effectively with customers, team members, colleagues, research advisors and external stakeholders.
  • Support the development and design of programs and agendas.
  • Disseminate research findings through presentations, facilitated workshops and webinars.
  • Think strategically and respond quickly to multiple priorities and deadlines delivering excellence in product and customer service.
  • Work closely with the research team to ensure timely delivery of products and services, conceptualize new opportunities and projects, support business development activities. 

Skills & Qualifications

  • A master’s degree in Human Resources, social sciences or research-oriented discipline (or equivalent education and experience) along with demonstrated knowledge of accessible and inclusive workplace practices
  • Some experience in a professional applied research or business environment with responsibility for handling complex projects from inception to completion is a definite asset.
  • Advanced writing skills with the ability to write clearly, concisely and quickly; published work is an asset.
  • Demonstrated experience with qualitative and quantitative research methodologies.
  • Advanced skills in SPSS is an asset.
  • Bilingualism is a definite asset.
  • Ability to travel.


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