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Client Development Coordinator

We are seeking an enthusiastic and dynamic people person with strong communication and relationship management skills. The ideal candidate must have a minimum of two years of experience in a sales and customer service environment with proven results in driving revenue. The individual will be responsible for the pre-sale activities related to the recruitment of members for at least six Executive Networks.

Reporting to the Associate Director, Privacy and Security, this position is available immediately and located in Ottawa.

Principal Duties

  • Liaise with corporate, government, academic and not for profit organizations to promote features, benefits and virtues of Executive Networks
  • Undertake research to identify key contacts and target audiences for executive networks
  • Arrange daily conference calls on a weekly basis for network staff to secure membership with potential candidates
  • Develop and maintain strong relationships with external clients
  • Create and maintain a database of customer data using Excel which includes key contact information and detailed notes of conference calls, sales cycle progress and follow ups
  • Organize and maintain tools for time sensitive follow ups and correspondence
  • Input relevant information into internal systems which include Client Relationship Management (CRM)Tool, IMIS and Opportunities 2.0
  • Complete e-marketing activities by complying with the Anti Spam Legislation
  • Provide guidance and support to network coordinators and divisional teams regarding strategies for successful recruitment processes

Skills & Qualifications

  • Minimum of 2 years experience in a competitive sales environment
  • Strong customer service orientation
  • Well developed and effective communication, relationship management and interpersonal skills
  • Ability to exercise diligence and close attention to detail
  • Ability to work independently as well as in a team
  • Well developed technical abilities using Microsoft Office with emphasis on Excel
  • Ability to be proactive, multi-task and deliver on deadline
  • Bilingual in English and French would be considered an asset


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