Western Health Summit 2015: Making Change That Makes a Difference
The Westin Edmonton •
Are you frustrated by the slow pace of health care change?
Collaboration on pressing health care challenges is important, but what’s missing is a clear path to get from where we are to what needs to be done to effect real change.
The truth is there’s no clear path, just an overwhelming need for change, and recognition that we can’t continue with the status quo. The first two Western Health Summits addressed a broad range of issues, and delegates said they wanted to find ways to get more improvements in place sooner, understanding that major system-wide changes are years from being realized.
This Summit will focus on changes to improve the health care system now.
We’ll examine the top down and bottom up approaches that have succeeded elsewhere and, while best practices can’t be simply transferred from one organization to another, sharing successes and exchanging ideas can help improve health care change management performance.
Are we waiting for permission to change?
At the end of our 2014 Summit, one delegate suggested we must stop waiting for permission and, instead, go ahead and begin now to change what we can. For many, this was considered a tall order.
No organizational change is easy, and health care organizations are among the most complex. Health care is a prime concern of people across Canada, and changes happen in full view. The stakes are also much higher in health care than in the private sector. When mistakes are made, lives can be lost.
Could you become a tempered radical?
What’s needed is a multi-faceted view of change, one that includes large scale system transformations, but also takes into account front line changes in departments, on teams, and in individual action. We also need an understanding of the system, its limits, and what we can achieve.
“Tempered radicalism” offers a way of thinking about your role, where you understand and work within the limits of the system while, at the same time, making changes to improve it.
“I have a great respect for incremental improvement, and I've done that sort of thing in my life, but I've always been attracted to the more revolutionary changes. I don't know why. Because they're harder. They're much more stressful emotionally. And you usually go through a period where everybody tells you that you've completely failed.
—Steve Jobs, co-founder, chairman, and CEO of Apple
A different call to action.
For past health summits, we‘ve selected particular areas to address – the aging population, primary care, funding models. This time we will instead focus on the process of change itself. Change is not just about understanding the external pressures on the system, or responding to funding changes. It’s about answering the fundamental question of, “how do we successfully change what we’re doing to deliver better results?”
This might mean applying the principles of lean transformation, focusing on culture change, getting better at incorporating the voice and experience of the patient into the system, becoming more mindful and compassionate, or implementing a complex and system-wide IT project. Everyone can learn from successful change management, even when the challenges to be overcome are different.
Benefit from the experiences of those delivering change in their organizations.
Stories of successful change will be the focus of this event. Each will give you an inside perspective on what succeeded and what failed. Together these stories will help you navigate your challenges, and become more effective at managing change.
Benefit from the insights of the Canadian Alliance for Sustainable Health Care.
We will again feature the latest research from the Canadian Alliance for Sustainable Health Care (CASHC), because change doesn’t happen in a vacuum. Recent and upcoming reports include:
- Roadmap for Sustainable Health Care in Canada
- The Economic Impact of Reducing Physical Inactivity and Sedentary Behaviour
- Current State of Lean in Canadian Health Care
- Lean—Tool or Strategy Future Care for Seniors
- Public and Private Health Care Services: The Mix and Why It Matters
- Healthy Brains at Work: The Employer Role in Addressing Mental Health
Don’t miss this unique opportunity to connect with your peers and the experts to discuss how we can share our change expertise and experience to make the most meaningful changes in the shortest amount of time, to the benefit of the most people.
We’d like to thank our generous sponsors for their contribution to this event.
The details of this event are subject to change. Please revisit this page periodically for updated information.