Public Sector Transformation West 2012: Building the High Performance Public Service

Wednesday November 28 - Thursday November 29 2012 • Matrix Hotel • Edmonton, Alberta

Message from the Program Developer

John Brewer

Every year, I’m struck by the innovation, energy, and vision of the public servants I meet while developing and attending the public sector transformation events. The experience gives …

Conference Overview

Transformation continues to be a major priority for all levels of government.

While 2012 may be a year when most governments across Canada shifted into austerity mode, some Western governments are projecting significant growth and increased service needs. In either case, the pressure is on to do more with less and increase efficiency and effectiveness.

If you want to do more with less, you must do things differently. So whatever the budget situation, superior change management is more important than ever.

Change leaders must also take into account long-term issues such as changing demographics, diversity, policy changes, citizen expectations, and new technologies. One of the key strengths of this conference is that it examines the latest drivers of change, such as immigration and growth, in the broader context of overall social and organizational change.

Learn from Western Canada public sector change leaders and their case studies.

This event will explore practical change management approaches and public sector change case studies from across Western Canada. Learn from the perspectives of successful public sector leaders and change practitioners. Gain practical insights and learn about best practices you can apply to your change initiatives. This combination of case studies and expertise provides an unparalleled look into how to make change succeed, from inter-department to organization-wide transformations.

How will your organization change in response to new pressures?

The federal government announced some 19,000 job cuts, and many other governments have announced or are considering similar moves. Even where governments aren’t making dramatic cuts, they are promising major changes and increased efficiency and effectiveness. Cuts and transformation promises can make change much more difficult, and they certainly make it much more important. To succeed with fewer resources or new organization plans requires effective change management, greater collaboration, and innovation that drives higher performance.

Capitalize on the experts’ experience in change communication, leadership, trust building, performance improvement, and change anxiety management. Topics for discussion will include:

moving to shared services
the lean approach to government services
changing culture
maintaining performance during a major transformation
how a new generation of leaders will change the public sector
social media as a driver and catalyst of change
change management disciplines for large and complex projects
dealing with stress, anxiety, and information overload
delivering better service to citizens
increasing collaboration across departments and outside government

Learn from the change management experiences of your peers.

Benefit from the practical insights and best practices of your fellow delegates. Whether you’re dealing with budget, demographic, regulatory, process, or policy changes, you’ll learn valuable lessons applicable to municipal, regional, provincial, and national organizations—lessons that are often unique to the public sector.

Social media is changing society. Find out how to use it to change your organization.

While some traditionalists view social media as disruptive and distracting, others point to its dramatic growth and internal and external communication and collaboration potential. We’ll explain how you can capitalize on social media in change communications, collaboration and engagement, and more.

Invite your colleagues and suppliers, and register today so you don’t miss the Conference Board’s second annual public sector change event focused on Western Canada.

Building on success.

The Conference Board is Canada’s most respected independent research and conference development organization, attracting public sector change innovators and providing an insightful and enlightening learning experience for conference participants.

Connect with your top prospects!

Sponsor this event, and collaborate with senior executives, practitioners, and thought leaders. Connect your brand with the solutions, and position your organization as a leader in its field.

To learn more about exhibiting, reception and luncheon sponsorship, and exclusive sponsor benefits, please contact Rhonda Bradbury at (416) 481-1904 or bradbury@conferenceboard.ca.